I was forced to stay overnight in Astana and look for a hotel to spend the night. The staff is pleasant and helpful, there is no garbage, bed linen and towels are clean, white, but the rest is sad. The room is smoky, there are traces of cigarettes on the windowsill and even on the furniture. The TV remote control only works on and off. The channels are switched only on the TV itself, which is terribly stained. The soap is diluted, you can say to the state of water. There's just a little bit of toilet paper. The condition of the shower and the cleanliness of the toilet are deplorable. In addition, I couldn't sleep for half the night because of the trampling, loud voices and the rumble of either furniture or doors. 8000 tenge for spending the night in such conditions is too much.

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Берик Дельмухамбетов

Level 3 Local Expert

The hotel is not very good, the floors are dirty, you don't look like socks, only shoes, suspicious stains on the bedding, what do the management pay the cleaners for? it's unclear, dirt is everywhere, mosquitoes all year round, winter and summer, I had to stay out of hopelessness, THE MANAGEMENT TAKE ACTION, because your administration is not indifferent to this. Hire normal cleaners, raise wages

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Алена Романова

Level 6 Local Expert

the lobby of the hotel is cozy.but the numbers are tin.although the walls are clean in the rooms, but the rooms are smoky.you enter the room immediately with the smell of a smoky room.There are traces of cigarettes on the windowsill, and the retsepshen warns that smoking is strictly prohibited in the rooms.There is a smoking ban sign in the room...And yet.It was very cold in the room.There was a yellow spot on the ceiling...

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Ay-Sa

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17 reviews