I do not advise anyone. I handed over the car for repair of the chassis so they managed to scratch the door to the metal. The attitude towards customers is disgusting.
See original · Русский
Дмитрий
Level 6 Local Expert
August 31, 2023
Bad "service". Before completing the work, they declare one price, but in fact they charge three times more.
I agreed to replace the steering rack dust cover on the lanos. The price of 600 rubles was announced, plus they said that it was necessary to make a collapse of 1200 rubles and that 1800. On the appointed day, I arrived at this "service", gave the car away and additionally asked to replace the gasket of the crankcase ventilation pipe. When asked about the cost of replacing the gasket, I was told that they could not decide now. It was already strange, people working in the service can not determine how much it costs to remove the starter, unscrew the nozzle, replace the gasket, put the starter back. I wanted to leave, but I already waited two weeks for my turn, since many service stations in the region were closed and therefore agreed to repair, counting on an additional price of about 1000 +- . The service placed an order and said they would call when ready. After 5 hours, I decided to visit the "service" myself to check how things were going with the repair. When I arrived, I found my car in the camber adjustment box, the car was standing with the hood up and there was not a soul nearby. Looking under the hood, I saw that the dust cover on the steering rack was new. I decided that maybe they couldn't reach me and the car was ready. I turned to the person who placed the order (usually a technical coordinator at a service station, but this is at a normal service station). Here it's a man who breeds for money. I was told that they had not changed the gasket or made a collapse yet, and that for at least two more hours, it turns out to be about 7 hours of repair. When I went out into the yard, I noticed that a locksmith hurriedly entered the box where my car is located, I decided to find out directly from him how things were going with the repair. When I approached the car, I saw that the locksmith continued to replace the gasket of the crankcase ventilation pipe. When asked if the collapse was made, the locksmith told me that he probably would not have to do it, and from his words I concluded that he did not remove the rail from the car, but replaced the dust cover by unscrewing it from the passenger side. I did the same on another car. Then I told him (the locksmith) that there was no need to do a collapse. After a while, they called me and informed me that the car was ready. The total amount of repairs amounted to 3900 rubles. As it turned out, the person with whom I initially agreed on repairs "did not understand me correctly," although I think we understood each other correctly. Upon arrival at the parking lot, I carefully examined the meta repair and really did not find any traces of repair on the bracket that attaches the rail on the driver's side. There was a layer of dust that no one had touched since the car was assembled at the factory, plus in order to get to the rack bracket, you need to unscrew the expansion tank, the hand of the master did not touch there either. Although at the "service" they hung noodles on my ears that the rail was removed from the car and it costs 2400. In general, this service is being scammed.