I won't say anything about the hotel, I haven't been. The beach is clean, the location is excellent, the parking is huge across the street. There is a place to eat, relax (tents, tapchans). The staff is friendly and courteous. The prices are adequate.
The hotel used to be wonderful, but it was terribly neglected. The rooms are worth the cosmetic prices, but you can assume that you are paying for the beach and the pool below, the rest is very upsetting. We initially checked into the standard, the administrator specified the number of people, found out that there would be three of us and... She gave us a very small room with an extra armchair bed. On the same days, relatives who lived in pairs were vacationing with us, and both of their rooms were much larger than ours. Why then it was necessary to specify that there would be three of us and allocate the smallest room, it is unclear. The standards overlook the road, cars drive around the clock. We paid another 20 thousand tenge and moved into an improved room with a view of the lake. Yes, it was bigger, as a bonus we got a scratched bed, which had crumbs falling from the headboard and a window with a kind of curtains. Curtains, by the way, in all rooms (and we saw 4 different rooms) are not blackout at all, and we got up very early. There are also a lot of flies in the hotel, there are fans in the rooms from the heat. Separate towels are not provided for the beach. Either you need to bring it with you or use it from the bathroom in the room. By the way, there were no separate towels for the third person, for whom we paid extra. On the plus side, the rooms were cleaned, but the very sight of old and worn rooms still creates a feeling of dirt. The restaurant at the hotel is not bad. The prices are the same as everywhere in Borovoye, the staff was pleasant, served quickly. There are no complaints about the food. I would really like the hotel to be taken care of and put in order. Well, or reduced prices for accommodation 🤷🏽♀️
A disgusting hotel. Boorish administrator Nadezhda extorted money at the reception upon arrival and blackmailed not to check in. The amount of 80,000 tenge was indicated in the booking letter, but upon arrival she wanted 100,000 in cash, explaining that it was the summer season and the director told her so. When she heard about the police in response, she settled and was rude that the issue was closed, doing us a huge favor for our own money. The documents on accommodation were given only on the 3rd day!!!!
The rooms are old, the hotel is very shabby
Wi-fi in the rooms is not working, the room has not been cleaned. Karaoke is yelling from the bar nearby at night, there is no air conditioning in the room, it is impossible to sleep with the windows closed on the road.