AzaransAvto CarRentalCompany
39 reviews
August 19
We used the services of a car rental company and were completely delighted! From the very beginning, the rental process went smoothly and without unnecessary hassle, questions. The company's staff are polite, professional, answered all my questions and helped me choose a car for the trip.
The Kia Rio car is in excellent condition, clean and fully ready for a long journey.
Rental prices are quite competitive, and the conditions are transparent, with no hidden fees.
I highly recommend this company to anyone who is looking for a reliable car rental partner. I will definitely return to them in the future.
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August 28
Complaint on 08/24/24 at 20.00 I rented a car from you.
The contract was originally for Kia Rio, but in fact a Volkswagen Polo was brought.
When asked to give me the details to pay for the rental of this car, the girl asked me to give the money in cash, thereby arousing suspicion.
Please note that no contracts, documents, etc. have been provided to me and, accordingly, have not been signed by me.
After that, I left and only on 08/26/24 a "contract" was sent to me on Viber, which I consider to be a complete nonsense and stupidity.
The next day, on 08/27/24, at 19.30, the aforementioned car was returned to the specified place for delivery.
No one came out to me, but only asked me to take a photo of the car from all sides, as well as a photo of the dashboard.
After I sent the specified photos, the girl called me back and said that there was a race in the car! Instead of the required 250 km per day (500 km for the 2nd day I paid), the mileage was 1200 km and now I have to pay a fine of 518 Belarusian rubles.
After that, I said that no one had talked about it and there was no contract as such, I did not sign anything, and the message on Viber should not be treated as a document and a set of rules, especially when it was sent a day after the car was handed over to me.
In response, the aforementioned girl said that she did not want to talk anymore and hung up the phone.
I also ask you to pay attention to the fact that no one has informed me of the name of the manager, director, etc.
There is no information on the site, which only strengthened my suspicions about the seriousness and legality of this organization.
After 10 minutes, the same girl wrote a message on Viber that everything could be settled "in a good way", and that I was required to transfer 90 Belarusian rubles and the issue would be closed.
Being in a state of fatigue after a long journey and the deepest frustration, I transferred the money to the specified account.
When I came to my senses, I tried to figure it out, get an explanation and talk to their management, in response to which the girl whose name has not yet been given to me hung up again.
In general, it is a very "excellent" office.
If you want to spoil your nerves and part with money, I recommend everyone to go there!
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August 19
Good rental. The car is delivered on time. There is also an early booking. A pleasant receptionist answered all questions and helped with the choice of a car. The price is nice, the car is good. The trip was a success. Everyone is happy. Thank you.
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September 12
We rented a car for a long distance. We were very satisfied with the trip. The car was very comfortable. The company's employees are very responsive and polite people. Thanks for the comfort. We will continue to use the services of this company.
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July 14
Good rental. Fast registration, fresh cars, adequate prices, delivery of cars to the customer at the place of issue (very convenient). Thanks to the employees of this company for the service rendered!
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August 28
A very good company. We rented a car , the cars are perfect in condition . The guys always get in touch. They always try to help and do everything for you. I think this is the highest level and the best car rental in our city. The most important thing is that everything is honest . And there are no pitfalls .
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September 12
I recently rented a car and was very satisfied with the service! The car was in excellent condition, clean and fully ready for the trip. The process of registration and delivery of the car was quick and without unnecessary questions.
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June 30
I took a Volkswagen Polo car, I was satisfied with everything. The car is a fresh year of manufacture, gas equipment is installed. The staff is friendly and helpful.It was nice talking to you.
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September 28, 2023
I am sincerely glad to share a positive review about the company Azarans Auto. They really deserve high praise for their professionalism and excellent service. The team of employees is always friendly and ready to help with any questions. Azarans Auto offers a wide selection of quality cars at reasonable prices. I feel confident making purchases from them, and I will recommend this company to all my friends. They really care about customers and try to meet all their needs.
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August 14
Hello. I recommend this car rental company to those who value time, reliable cars, and a pleasant attitude of employees to the customer. Thank you very much.
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May 6
I took a Hyundai accent for 3 days.
We agreed in advance on the dates and conditions, answered all questions of delivery / payment. The car is clean, in good condition, it does not cough.
During the lease, I always received timely answers to additional questions, and on the fly we agreed to extend the lease for another day.
I liked everything, I will definitely contact you again :)
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September 6, 2023
Great car rental experience from this company! The car was clean, in excellent technical condition, and the whole rental process went smoothly. The staff were friendly and professional, providing all the necessary information. I was satisfied with their service and will definitely recommend this rental to my friends and will use their services again in the future.
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July 13, 2023
To begin with, there are 7 car rentals in Vitebsk. And when I called 4 and they refused me due to the lack of available cars, I was very tense. I came to Belarus from Russia specifically to get to several rural settlements. And the option of renting a car was the most realistic.
In the same rental, the girl did not immediately refuse, promised to look for options. Of course, I didn't really believe in luck anymore, continuing to unsuccessfully call other companies.
Ten minutes later, she called back and said that there was a car.
Well, I think it must have been an angel descended from heaven)
The car was driven right to the entrance, and then it was taken away from him.
Very friendly people turned out to be easy to communicate with! In Vitebsk, in general, everyone I talked to turned out to be like this)
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April 18
I am surprised by the approach and courtesy of the staff. We picked up a car taking into account my requirements. I received the car with home delivery! This organization requires a 6th star! Recommend
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April 24, 2023
Very good rental in the city, picked up a great new car. I liked the very polite and attentive attitude, I was pleased that the car was driven and taken to where it was needed. We would arrange the execution of the contract, the service is excellent. I recommend it!
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July 26
Disgusting. I can't get through, I can't order on the website. I arrived at the office, kissed the door. There's not even a sign on the door.
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August 22, 2023
I took a Hyundai accent car , I had to leave for the Russian Federation for two days . let's start with the fact that few people give money to Russia, they gave us a car without any problems , insurance is immediately included in the price, the car is equipped with everything necessary, a spare tire , a first-aid kit, a fire extinguisher.. A large + working HBO trip to St. Petersburg for money turned out to be very pleasant... The car is not filed , serviced ... In general, the sensations are the most pleasant...
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September 26, 2023
We took a car with Belarusian license plates for a trip to Latvia, because Russian cars were blocked from entering. The car is fine. Elena, who designed the car, showed herself from the best side, a professional in her field. Everything was clear and fast. I recommend it!
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September 15, 2023
The first time I rented a car, a great company, I liked that the lease can be done via the phone, all documents and contracts are sent. You just arrive at the appointed time and drive, there are always free cars available. All questions are answered.
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September 4, 2023
Excellent rental, picked up a car in a couple of hours.2022, with departure to the Russian Federation, they drove to the house,the car was fully serviced, before that they called several rentals and everywhere there was a refusal.If necessary, we will contact you here
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July 8, 2023
Good rental service, picked up a car without any problems, polite staff. They were delivered and picked up near the entrance. The car is clean, all questions have been answered during the trip. I recommend
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November 17, 2023
I was very pleased with the rental!!!
Not what kind of strain ..... Rented..... Went..... Returned....the car is good .... clean....
Thanks to the workers for your work!!!!
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August 26, 2023
It's not the first time I take a car in this service, everything is at the highest level, always friendly staff, they will help, prompt, advise, the best service 🤗☺️
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August 12, 2023
They picked up a car according to my request - 2023! The staff is very polite. I took a car for a long time, it so happened that one day I was unwell and even this issue was resolved quickly and in my favor!I will use only the services of this company. I RECOMMEND IT TO EVERYONE!
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July 17, 2023
We ordered a car from this company for the weekend. We called on Monday and booked a car for the weekend. The car was booked without any additional, preliminary calls a few days before. Service and maintenance at the highest level. Thank you for your work.
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January 30, 2023
The rental is located near the train stations of the city, it is convenient. You can book online. The staff is polite and attentive. I recommend.
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May 20
I took a car for a few days. It's okay, I liked it. I will address them again.
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February 28
Excellent car rental, everything is fast, clear and understandable, I will shoot more
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September 30, 2023
Good service, excellent cars, polite staff. The registration is very fast.
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September 3
Everything is fast and high-quality! 👍
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August 3, 2022
I liked everything, I recommend it. The car was delivered to the entrance on time as well and was picked up at the entrance. The car is clean and tidy.A nice girl delivered a car. Thanks a lot
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May 19, 2022
I took a car to travel a long distance to Russia for 2 days. The car was delivered to the address.
The car is clean. No mileage limit. Plus, they provided a free booster for transporting children. Which is a big plus for me.
I recommend.
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May 18, 2023
Disgusting attitude towards the client.Without listening to the end, they hang up after the first question.They don't pick it up, it's difficult to get through.
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July 15, 2023
The best company, and everything suits the rent, everything is cultural.
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August 5, 2022
I took a car for a day. The service is good. I was satisfied. The service is at a good level. Quick delivery of cars.
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September 2, 2023
The rental is good, the staff is polite.
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August 30, 2022
I decided to order a car, corresponded with the Russian ☎️, so they said it was impossible to make a reservation for a day. And if I'm that Belarusian
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July 29, 2023
Good cars, no complaints about the quality of services
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January 18
Disgusting attitude. All through black bookkeeping.
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