Good night, everyone. the story will be wrapped up, as they have tried and have to this day. in short, the essence is this, I filled up a laptop, contacted a person from zhodino on Internet sites, he sent me a photo of the flood, tried to do nothing, but nothing happened, this person did not have time to transfer the laptop to me, says that his friend IP cooperates with the alphabet of laptops, it will be cheaper and of high quality, I answer well, come on, gives me a number, I called to explain the situation and everything started running, they agreed between the sub that I would not go once again, in this regard it worked well and poorly, I will soon explain what is bad. And then the renovation begins. the transfer took place, everything was discussed and so on. The laptop is in the alphabet of laptops, but through the alleged IP, a week passes, I call and ask what's with the laptop, the answer is not clear, the second week passes that the answer is the same with the laptops, not clear, the third week is the same, I start asking everyone why it took so long and there is no answer, but then I got caught by a repairman too, everyone had the same answer, Denis, they have you both in front and behind, take the laptop and give it to another office, then it may not be, everyone will take it out, everyone said it, I call nedo IP and say that I want to take the laptop, he writes OK to me, gives the address and the number of the alphabet, I'll glue all the photos that I have. Next, I call the ABC and say that I want to pick up the laptop, they hit my ears and say give me a week and we'll launch it, but the chance is 20%, a week passes, they launched it but it doesn't work, the keyboard, the SSD floated at startup, and either charging or battery, audio codec, speakers don't work, anyway I still don't remember, but I said that it works 24/7 for me, I don't care about the battery, but I'll buy a charger, in response it won't work without a battery, I didn't understand for a couple of days, but then they told me everything, but how did they start it??? if either the battery or the cord is killed? I called back on a weekday and asked, they immediately replied that everything was working, only the keyboard was not working, but we can transfer it to the person who brought the laptop, I answer well ok. although he wrote that he would be lying on the issue, but okay. ABC passed the laptop to Zhodinsky tipo IP or as they call it, I went for laptops three times, a third person went the fourth time, put me in a block, ordered the laptop to be thrown out from the 5th floor, I said I would contact the police department, from his answer I have a lot of friends there and that's it. Next, the scandal with the alphabet goes on, the sole proprietor blocked it, they do so the best defense is an attack, there are no checks, there are no acts of completed work, there are no docks, I asked them to send me any messenger, they said no, although there should always be copies, they did a laptop repair without a document, the guarantee is the word, and the sole proprietor said according to the law 2 weeks, and if he dies in 3 weeks? Pay the money again??? The bottom line is this, the keyboard was lit, the backlight has stopped working now, the touchpad stopped working correctly after the last time they came to the alphabet, although they called and said that the keyboard current does not work, everything is fine about the touch, and the connection of the network cable, the Internet did not work, the problem was solved with technical alcohol and ate ate with an artistic brush to smear the contacts on the laptop turned off and give drying per hour, since alcohol spoils, and even Windows was set to a curve for money and I fixed and reinstalled everything, since even payments did not occur, everything was on the curve for money, and I installed the fools for free and everything works, plus a bootable USB flash drive with Windows, or IP, or cracked it together because before she was handed over to them, she worked, who and how it happened and who is to blame decide for yourself, either the sole proprietor or the ABC. This is what I remembered and the last photo of the situation is almost the same, I painted everything, I cashed the Windows and for this another third person left 50 rubles to the number, the subscriber who starts at 642 Jura, everything is visible in the photo, unfortunately there is no photo anymore
I liked the service, the masters immediately talk about the problem and the price of the issue, solved the problem with the aimag efficiently and in a short time. I recommend it as a professional service for Apple computers and laptops
In the absence of a cool sign, very cool professionals are hiding, to whom it is not a sin to come from other cities. Probably the best workshop, according to the poppies for sure.
The best laptop service in the universe! They don't say bring it, we'll see! It's simple. They do and do flawlessly! We handle different apples for the second time and repair for the second time in a couple of days!
A wonderful company, everything was repaired and upgraded three laptops, in the shortest possible time, they work perfectly, no complaints, polite staff, good specialists, completely satisfied with the service. I advise you to feel free to contact this company!!!
I have repeatedly used the services of this service center to repair various models of Macbooks.
Always high quality, guaranteed and qualified answers to all questions that arise. Keep it up !
I gave the laptop to be cleaned after getting coffee on it. I took it away after 2.5 days. At home, I found that the workers had not checked the operation of the keys: the space bar and the F1 key did not work. We cleaned the keyboard
I was fixing the cooler on my laptop. Fast, expensive)
The first week after the repair, the laptop smelled acrid of Chinese plastic.
After 2 months of operation, the cooler exploded (!).
Why is the review 5 stars? - Because everything was fixed under warranty.
I hope there will be no more such incidents, and I will contact the ABC of Laptops just for THAT.
I received a recommendation regarding this company as good specialists in their field. There are really no complaints about the work done, but with regard to the price and the argument "for what?", I was very unpleasantly surprised.
It was necessary to clean the laptop from traces of flooding, after flooding, the motherboard failed, which was replaced at another service center.
I gave the MacBook to the Alphabet of Laptops, where they said that, among other things, you need to clean the motherboard, to my statement that the board is new and does not need to be cleaned, which means labor costs are significantly less, which should affect the price, I was told that it does not matter, so the board will not be touched – this is despite the fact that they the laptop was diagnosed.
That is, when forming the price, they voice what they will not do, thereby justifying the cost. In general, the laptop is working and everything is fine ... but the feeling that you were deceived somewhere and did not act honestly remains.
Just as they recommended me, I would not recommend them in turn.
And the most interesting thing is that in the act of acceptance and delivery of works, the restoration of the meter board is indicated.
It so happened that my MSI laptop just stopped turning on. According to the good old recommendation, I applied here. I called beforehand and arrived as soon as possible almost to the opening, asking for urgent repairs at least "today for tomorrow". They called three hours later and told me to come pick up an already serviceable laptop. They explained the cause of the malfunction on the spot.
Thank you very much for your promptness and saving your nerves.
Hello!
The place, the idea of subordination and communication with customers do not know ANYTHING without exaggeration! The girl at the reception, I do not remember the name, does not know at all what the tone and manner of communication with customers is!
we acted as an intermediary in the repair of the laptop, made a diagnosis, it turned out that the repair was expensive, I decided to give up for now. When I came to the service for him, and cornyly asked me to write what exactly was wrong with him, so that in the future I would know exactly what problems to deal with, I heard a negative response from the girl - No, we will not give you anything, in general this is a paid service, it costs 200 RUBLES!!!!!!!!!!
Is it worth 200 rubles to write about the problems??? Is this even adequate?
I repeat, the manager has 0 subordinations!
Customer orientation 0!
When asked to give me a book of comments and suggestions, I heard the answer NO, on what basis should I give it?
Initially, there was no way to say that we act as an intermediary with your master, to whom you gave the laptop, contact him for a statement of faults, what is difficult in this answer?
There would be no conflict!
I contacted the consumer protection service!
Maybe the service is good, I don't know, but working with clients is just no way, I won't advise anyone!
Phenomenally cool SC! Not only did I make an atypical request, but half an hour before the end of the masters' work.
Many thanks to the girl manager who connected me with Nikolai, and universal thanks to Nikolai himself, who solved the problem very quickly and gave good advice, guys, you are well done!
I'm just delighted with Master Valentine! He's not verbose, but he knows his job. I think all the other masters are the same pros! Resuscitated my laptop in an hour!!! Thank you very much, I will recommend you to everyone! My first recommendation will come to you this Friday! Thanks a lot to the ALPHABET of laptops!
I have been contacting them for many years, they do everything they need to do well. they do not promise castles in the air and do not delay deadlines. you receive information about the breakdown, cost and repair time clearly and concisely. They never let you down.
Lenovo repair with a non-standard modem and BIOS password reset. Pleasant service with a warning about different possible options. Reasonable prices. I recommend it!
The guys understand what they are doing, I have been working with them for a long time, more than 5 years. Difficult work is done quickly and for adequate money. If you need to fix equipment, I don't even think where to go, go straight to them.
I handed over a Lenovo laptop. The malfunction was detected instantly, fortunately no replacement parts were needed. They fixed the malfunction for FREE, and also advised me how to prevent it. The system was cleaned. I have been using laptops for more than 10 years. The experience of communicating with service centers is great. I could easily have been bred for money by coming up with some nonsense, but the guys did everything honestly. The best service! I recommend it to everyone! All those familiar with laptops, just come here!
Excellent service. They quickly determined what was wrong with the laptop and quickly offered correction options. Take 10 broken laptops out of 10 there
Excellent service. There were problems with Lenovo Thinkpad laptops, the official service spread its hands and gave the contacts of the alphabet of laptops. The issue has been resolved.
It took replacing the topcase with a retina MacBook after I "gave him coffee." The color of space grey turned out to be very rare, oddly enough. Other services promised availability by phone, but in fact there was nothing. Everything was available here. They made my swallow work anew in a day. Thank you very much!!!!