I would like to sincerely write words of gratitude to all the staff of the Azbukotvet Lite clinic!!!. We contact the clinic often, because we have a lot of cats. Absolutely everything is satisfied with the professionalism of the doctors and the correctness of the selection of therapy. They always give a lot of useful information, explain everything in detail and clearly. Administrators work clearly, all information is recorded correctly. They are accepted on time. In general, everything is perfect, as the clinic should work. I would like to express special words of gratitude to the doctor Zakharova Anna Albertovna, they did a heart ultrasound and took a blood test for our cat Casper. How much patience, strength and patience this fragile girl had to spend to do these procedures to our cat, who weighs 8 kg and who defended himself with all his might, that the three of us could not hold him. Anna Albertovna managed to cope with our hero. Thank you very much to all the staff of the clinic for your hard work and professionalism.
A wonderful clinic, kind and helpful staff!
This is not the first time I bring my pets here and I do not regret at all that I chose this particular clinic.
The staff saved the life of Buffy's dog. Our girl was ill with pyroplasmosis (bitten by a tick), was in poor condition. The staff of this clinic immediately showed responsiveness to our serious problem. Six weeks after the treatment, Buffy began to recover. Thank you so much for saving the life of our beloved dog.
And a huge thank you from Buffy herself.
I definitely recommend this clinic.
This veterinary clinic is the worst place to go with an animal! Doctors are completely irresponsible and incompetent. My pet was in critical condition, but no one here even tried to provide real help. Instead of offering treatment options, they showed complete indifference by refusing to take any action! There is not a drop of empathy or desire to help, only indifferent faces and excuses. This is not a clinic, but a real nightmare for those who hope to take care of their pets. Beware of this place if you don't want to lose your pet!
An excellent clinic, they served us properly upon arrival, explained the situation with the pets as it is, and laid out the whole truth. I would also like to say about the staff, who are very kind to both the pet and the visitors! The friendly atmosphere did not let the pet worry in any way :)
Thanks for the help!
an excellent clinic, the dog was sterilized, everything went just fine, I'm very glad.Plus, I have contacted you many times on other issues, good prices for medicines and care products, it will even be more expensive in other places.
I would like to express my gratitude to all the clinic staff who fought for the health and life of our beloved Labrador Baron!!! Unfortunately, no miracle happened, but I would like to thank everyone for their attention, care and love for animals! Thank you for your professionalism and humanity! thank you!!!!
The clinic is new and very beautiful, the staff and doctors are polite, competent and kind to animals. Good equipment, the clinic is clean and smells nice!! There is parking, convenient to get to. Veterinarians are super!
Unfortunately, it happens that trouble happens to your beloved ponytail, and you realize that you can't help him on your own, and then fate sends people to help him, who give him a second life.For my kotaus Vitalik, such saviors turned out to be a team of true professionals working at the Azbukavet Light veterinary clinic.Sincere heartfelt thanks to ALL employees for their extraordinary kindness, attentive attitude to my pet, professional approach to their work during the entire process of treatment, detailed explanation of the meaning of all manipulations carried out.
Special thanks to the doctor Morzhalo Andrey Ivanovich , who actually led the treatment
from the first day of our visit to the clinic and subsequently performed a complex operation, for his, I'm not afraid of this word, the golden hands of a professional who saved my red-haired.
I also express my great gratitude to the veterinary assistant Stepan Kuznetsov and the doctor Budko Yulia Sergeevna for their professionalism and sensitive, friendly attitude to kotofey.
I recommend this clinic to everyone!!!🙏👍
P.S. by the way, it was not the first time I applied, including with another pet.The necessary assistance was always provided, effective recommendations were given.
Alphabet Light left behind only pleasant impressions. In one place, you can get specialist advice, take tests, and conduct a hardware examination. The individual characteristics of the animal are treated with understanding. Convenient location for access by car or public transport.
A wonderful place!!!! Excellent specialists! I received emergency care for my cat, the doctor explained the condition and treatment plan in as much detail as possible. It is very convenient that everything is in one place: both treatment and tests and a pharmacy with a wide range! Thanks!!!
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Anonymous review
November 14, 2023
Thanks to the Azbukovei Light clinic and separately to Julianna Sergeevna for the treatment and assistance to the cat. The cat was diagnosed with urolithiasis and provided quality care in time, as well as supported not only the cat, but also myself.
I turned to this clinic to castrate my beloved cat.
I arrived, gave it to the procedure, and was assured that everything would be fine.
I gave it at 6:20, at 6:40 they already called that everything was ready to be picked up.
It became suspicious how in such a short time it was possible to perform an operation and even get out of anesthesia.
I arrived, the cat is conscious, everything is as it was before he was transferred to the doctors. They pointed out the blood on the typewriter, they said it was normal. When they arrived home, they started bleeding, and they called them and told them to come back.
Arriving at their place, they told me to take a walk on the street, so I stayed there. My calm cat screamed and hissed so much, it was terrible. I asked the receptionist to go take a look and when they realized that I was in the building they did anesthesia. And they came out saying that the vessel was allegedly damaged and that my cat had licked it himself.
They stopped the blood and returned it again. This time the cat could be seen that he was under anesthesia for all the symptoms, etc. but for the 2nd day he bled and bled, to which the clinic said that this was the norm. I went to another clinic, I was diagnosed with anemia due to blood loss, inflammation of the typewriter, treated, pricked with injections, and returned to me. And at the clinic, friends said there was nothing to process and blood was fine. My cat is still in a serious condition. I'm afraid for his life. God is your judge, the skinners in the clinic are Friends. If you love your animals, never take them there. There are skinners working there!!
Choose only trusted clinics and trusted specialists. If something happens to my cat, I promise I will drag you to the courts@@
Should I tell you honestly? They don't care about the attitude, they work on the flow. The main thing is profit. Maybe they helped someone, I'm very glad about it, but we only saw the indifference.
I wish the clinic professional growth, the search for EXPERIENCED doctors with experience. Stop working on the flow, and finally do what vet clinics exist for, treat our younger brothers.
Their advantages are the location)
An excellent veterinary clinic for animals, they will examine, advise, if there are any problems, prescribe medicines, you can buy them there, advise how best to act, help with animals, thank you.
I treated the dog for toxoplasmosis, they pulled him out of the world. The staff helped a lot, the human attitude towards people. It's just a pity that not all visitors behave appropriately, not everyone understands that there is a priority for admission, and the doctor will not leave the puppy at death's door to see why the cat began to poop so thinly. Especially if there is no queue.
I would like to express my special gratitude to Eliza Andreevna Kizyukevich, a doctor. The kindest and most professional veterinarian in the city. It is clear that he loves animals and knows how to get along with them. Knowledge at the highest level is both theoretical and practical. The cat is healthy and full of energy. thank you very much!!!
A very good clinic. Everything was at the highest level!
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В Е.
Level 4 Local Expert
December 31, 2021
In the past year, due to the fault of the "doctors" of the "Friends" clinic, we lost our beloved two cats, one after the other. At the same time, they simply robbed me without giving me a single check, and did not even try to make at least some kind of apology. Bashura A.V., Matsyuk E.F. - I will never forget these "doctors". E.F. Matsyuk, as I found out later, just a couple of years ago I graduated from the VET in absentia (!). the academy, and presumptuously calls himself a "doctor"! It was she who killed my son's beloved cat with her own hands, and Bashura A.V., who also arrogantly calls himself an "oncologist", sent my beloved pet to the next world in a couple of days. The hostess and the "doctors" of this clinic have the most important value - money, and they consider your pets as an object of profit. AVOID THIS CLINIC, TAKE CARE OF YOUR PETS, DO NOT TRUST THEM TO THESE PEOPLE! MY PETS WILL NOT BE RETURNED, BUT I HOPE THAT MY REVIEW WILL SAVE YOUR PET!
I thank all the staff of the vet clinic "Friends" for the excellent and professional service. And I especially thank surgeon Andrey, who put the cat Eva on her feet, who fell from the fifth floor onto the asphalt. (fracture of the paw, lower jaw)
Avoid this clinic. As for complex diseases. If you want to bury your animal, then you can go and it's not about finances for treatment.You can write a lot about the situation, but there is no point.
They brought the cat for sterilization. The operation lasted 3 hours. As a result, the cat looked very depressed. They asked for another bandage, as the doctor recommended. As a result, the bandage was tied so lightly that the cat immediately took it off. And I was horrified by what I saw.Her WHOLE belly was shaved!!! Even a paw!! Apparently the doctor turned out to be blind. I couldn't inject anesthesia normally. I'm furious. A pet was mutilated. Also, the cost of this event was so much that it seemed to me that the doctor would operate with gold threads. It's a complete mess.
They took the cat for sterilization.
The doctors were professional and attentive.
They explained the cat's care.
In the end, it was nice to receive a gift.
Castrated the cat. They consulted before recording, then examined it, said they would call back in about an hour and a half. I took the cat away, they told me what he can and cannot do now. He immediately took the protective screen.
Kind and helpful staff. Thank you very much)
It is quite expensive, they try to impose services that are not needed by you or your pet. The principle of operation... the owner is ready to do anything for the sake of the pet...