I ordered a bouquet for Mother's Day a few days before the holiday, specifying the delivery time.
The flowers were sent beautiful, fresh, but in a crumpled package and as if they were filled with perfume.
The delivery was supposed to be a surprise, from 18:00 to 19:00, knowing the address, knowing that it would not take 5 minutes, or even 30, the courier did not even go to the address at half past seven.
Accordingly, the surprise was already thwarted, because hoping that it would be delivered on time, I called and asked the person "How is his gift?", and there is no gift.
The website indicates that the delivery works promptly, which does not correspond to what was written.
I understand everything, it's a holiday, different human factors, but if you write that the delivery is prompt and you let me choose a SPECIFIC delivery time, try to do it.
I'm definitely not going to come here anymore, like many of my friends.
Two stars only for flowers.
It's a great place to buy flowers and make people close to you happy. I was buying a bouquet for my dearest friend. The girls are super prompt, polite and attentive to the client's request. I advise everyone!❤
We were in a hurry on March 7 from training to get to the store before closing. We got to the store at 20.53 (7 minutes before closing). The child wanted to buy me a bouquet by March 8th. All the consultants were busy with orders, but one girl asked us if we had come to pick up the order. I replied in the negative and we began to choose flowers. We spent about a minute choosing. A saleswoman appeared from somewhere and addressed us with the words: "The store is no longer open, everything is painted, sold and ordered." 😯 Although many flowers have price tags, as usual.
At 20.55, 5 minutes before closing, we were put outside. On the eve of the holiday. The child was upset.
We felt like stray cats who came to the store to ask for sausage.
I have not seen such a service yet.
The flower shop closest to the house, which I won't come to anymore.
Beautiful flower salon. One of the best in the Lighthouse of Minsk, and probably in the whole of Minsk. Attentive and courteous staff, fresh flowers, fast delivery.
We ordered a bouquet for delivery. Bush roses . They gave me a lot of money. The flowers arrived beautifully, but after a day, half of them crumbled right into the packaging. Although the flowers were immediately cut and placed in water, in a cool room, not near the radiator, not in drafts. After unpacking the bouquets, I saw that flowers had been cut off in most of the branches. And the bud that fell off is completely yellow from the inside. It's clear that they didn't make the smartest out of me for my claim and tried to prove that the flowers were the best. We won't come to them again, and we certainly won't order delivery.
A large assortment, high-quality goods, fussy staff, an instagram account manager is always ready to help and prompt, keeps in touch 24/7, the possibility of pre-ordering long before the desired date, many thanks
The store's seller has unique photography capabilities, where a ready-made bouquet for delivery looks impressive, but in fact a small stub the size of 2 palms arrives for almost 100 rubles. This miracle composition stood for exactly 12 hours, after which the flowers began to wither and, alas, did not succumb to resurrection. From this it should be concluded:
• the flowers are not fresh
• I do not recommend "blind" delivery
• Sellers are amazing cuties and respond promptly
I was ordering a friend for her birthday. Delivered on the day of the order without any problems.The consultant is excellent, communicated with me positively and fulfilled all my requests)Special thanks to the service. The flowers are lovely, the past flowers from this store stood for a long time.I advise you to order from this store)
The store does not work very correctly, ordered a bouquet for March 8, in advance, clarified the availability, on the day of delivery they said all day that everything was fine, rescheduled the time first, and then they just called and said they would not collect such a bouquet, buy tulips. Divorce out of the blue, ruined the surprise, I do not advise
Flowers that have been standing for a day. We chose a bouquet via instagram. We ordered the bouquet we liked. They took it away. As a result, by the evening it wilted, by the morning it crumbled, which means that the bouquet has not been fresh for a long time. The seller does not respond to complaints in any way, says that it is wrong and not there, I assume that the bouquet made on May 28, which we chose through Instagram, stood until June 5 and we turned out to be the "happy owners " of such a beautiful bouquet. By the way, on the advice of the seller, the wrapper was removed, and under the wrapper it's a nightmare, not only are the leaves withered, but also some flowers have legs cut almost half, it feels like they were just inserted from above into the bouquet and they did not reach the water. We will complain to the consumer protection department, as well as to the district administration about the IP b.u.k.e.t
I ordered a bouquet. The price in the profile and the price from the manager differ by 12%. The pre-order for the bouquet is not fulfilled from the word at all. They offered illiquid flowers as an alternative.
I ordered a bouquet with delivery, it was delivered on time and presented with a postcard, the bouquet is very beautiful, I recommend it! You can immediately see what was done by the hands of a specialist)
They make very beautiful bouquets) Thank you very much!
As a gift, they give you a choice of many stickers, very beautiful.
Pleasant staff, they will tell you what to combine with what, how best to take care of flowers
They have been standing for more than 2 weeks, they still look good))
On Mother's Day, I bought some of the most gorgeous bouquets in my life from the florist Tatiana for my beloved women in this wonderful flower shop. The bouquets have been standing for the second week, all as fresh as on the day of purchase!
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Show business's response
SancHello
Level 8 Local Expert
March 26, 2023
Hello,
Courtesy, competent approach and understanding.
I was there once and I would have come again.