Baitau
Address
Contacts
+7 (778) 461-33-13
Show phone
Business hours
24 hours
Directions
Народная канцелярия
219 m
54 reviews
February 26
I stayed at this hotel in February 2025. Friendly and sociable staff members meet at the reception. They will tell and explain everything. There is a small lounge cafe on the ground floor, but it was not working. The elevator is clean and modern. The room is clean and large, the bed is comfortable. The room has everything for living, toiletries. At the time of the stay, the hotel provided a breakfast service. The breakfasts are good and full. Thanks to the kitchen staff for trying their best. As the girls at the reception and I understand the hostess of the hotel said, they will soon open a lounge area and a full-fledged cafe where you can also have lunch and dinner. The only thing is that they will be ready for good audibility, although as in most hotels. So the guests of Aktobe, I recommend it!!!!
See original · Русский
December 17, 2024
We arrived at night, the time was about 02:30
There was no one at the reception, they woke up a girl who did not understand why we came and what we wanted, we booked through the website.
There is a problem at the reception right away, there are no keys to our 2 reserved rooms!
The receptionist does not speak Russian, the numbers of the rooms speak Kazakh. Fortunately, we managed to understand what she means.
She gave 1 master key to open two rooms located in different places on the floor, and without the key in the slider, the light in the room went out.
We went down to the reception again with the question of how we would act, the girl took out a pile of keys and it turned out that we could be given an additional key.
The time is about 03:30, we are tired from the road, we run to the reception just to go to bed!
The rooms are spacious, but uncomfortable due to the fact that there is very little furniture, the distance from the bed to the switch (at the door) is huge.
The bed has one outlet and there is a choice - to charge the phone or turn on the lamp)
The toilet smells of cigarettes, icos and all sorts of nonsense, because the ventilation is not working well.
In the shower, the water changes pressure and temperature from time to time, you experience a lot of emotions, gels and shampoos are not added day after day
They went down to the reception for drinking water, because it had not been updated in the room.
Breakfast on Friday is incredibly meager, in the photo I put what I could choose for myself, rice porridge - water with rice and a drop of milk. From the choice - 1 fried egg, tasteless sausages and buckwheat (the cat cried), instant coffee, tea bags, cucumbers with tomatoes in one plate under the film and apples with oranges, sliced under the film.
There was no breakfast on Saturday - we go down to the reception with the question: where is breakfast? The receptionist: I don't know, the cook hasn't come yet.
Naturally, without hesitation, we leave this hotel far away, our heels are sparkling.
I ask everyone to read reviews before traveling to Aktobe and understand that they definitely do not need to go there)
By the way, there is no promised pool, although I understand that this is not the first year such information about the pool pops up))
See original · Русский
1
March 12
It's hard to call this a hotel, it's not a well-thought-out concept, there's no kitchen, you have to ask the staff for everything that a hotel usually provides, which, by the way, is not professional, some kind of incomprehensible aunts, the rooms are large but empty and ill-conceived, and the walls are made of thin cardboard, as if everything is audible from the neighboring rooms. The only plus is the price, probably
See original · Русский