We blocked the card after booking the hotel on booking (after 4 days), to unlock it you need to complete a whole quest with statements, selfie photos, etc. 24/7 support responds once a day. I really regret that I issued a card from them
Constant problems with translation from the Russian Federation.After the appeal, the issue is resolved, but for a while.There was an unpleasant situation in Italy on October 12, the appeal was not answered until November 12.And the problem with the translation was not solved.
They write in touch 24/7, in fact, only during working hours it is possible to solve some issue.
I opened the card and left for the Russian Federation. I changed my passport. a question arose: SMS for payment to be sent to an e-mail. They said I needed a statement, I did everything right. I warned you about the passport. after 6 days, an ingenious answer came: "the passport data is not the same"