BalQaragai
299 reviews
December 10, 2023
Great place, great service. Excellent place for families and companies gatherings!
August 29, 2024
A very cool, favorable place to relax. Clean, beautiful, tidy. Everything is thought out to the smallest detail. Attentive and courteous staff. The class administrator is Orlan. There is a warm outdoor pool, pond, houses, tapchans, barbecues, sauna, scooters, you can ride a horse.
Halal restaurant.
A buffet breakfast is included in the room rate.
The prices are reasonable.
I recommend.
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1
August 12, 2024
We were with the family from 07.08-08.11.2024. beautiful and clean territory, there is a zoo farm on the territory (there are well-groomed animals and, most importantly, clean pens).
The rooms are clean, water and tea are brought every day, but if you are going to travel with children, make sure that there is no washing machine and clothes dryers. We had a clothesline with us, we hung everything in the room😄👍
About the on-site restaurant. Everything is delicious, the portions are large. The waiter, Madina Zhumatai, was sensitive and attentive to us, asked us what was important for the guests of the establishment.
I recommend visiting this place for family events!
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October 25, 2024
The place is good, there is also a park for walking, parking, a sauna, a swimming pool in summer, gazebos and much more, but there are few staff, they do not have time. Or it's only on weekends, I don't know. The impression of the place is good, the impression of the service is not.
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April 21, 2024
We had a rest in April. There was a very large company, you can play paintball, ride horses and quad bikes, play football, take a walk in the fresh air. There is also entertainment, a water park and, it seems, slides, but it was not the season. The base is large, there is a lot of space. The only thing in the houses was the smell of sewage, but the administration tried to resolve the issue.
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December 3, 2024
A great family friendly, cozy place to relax! Since 2013, my daughter and I have been riding horses, skiing, walking on the steppe)))
We are removing log cabins, a sauna!
I recommend it!
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August 16, 2024
The place is nice and quiet. There are trees all around. It catches the cellular network well. A comprehensive tomorrow is good. I liked the pollock. Minus: not all rooms have convenient sockets for charging smartphones.
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December 31, 2024
Review of the Balkaragai recreation center regarding the stable:
Unfortunately, we had to deal with extremely unprofessional and cruel treatment of horses at this recreation center. During the horse rental, the so-called "instructors" allow themselves to beat the animals standing still. Obviously, this behavior is unacceptable and, moreover, dangerous for both animals and visitors. The staff reacted aggressively to our requests to stop such actions, using profanity.
First, physical violence causes stress and fear in animals, which can lead to sudden and unpredictable reactions that threaten the safety of everyone nearby. Secondly, blows to the ears are especially painful, as horses' ears are very sensitive, and can cause serious damage, including hearing loss.
Please change the instructors at the rental, remove the non-self-taught professionals.
Very unprofessional of you!
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August 13, 2024
We rented a house, check-in inconveniently at 15.00, check-out at 12.00 we were not warned that we could not visit the pool in the morning at 10.00 to 12.00, although the payment was 70,000 and check-out at 12.00. Why were we not warned about this. The WiFi did not work initially, then they came, but it did not work again, the TV in the room did not work either, as a result, they eliminated it at 21.00. There are a lot of wasps, first of all it is dangerous, flies. There was no water in the toilet. But your staff said he wasn't there. The service for such money should be on the level. We are very disappointed.
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September 4, 2023
A good place to relax: A large territory, several variations in order to stay (there is a small banquet "gazebo," a restaurant and a large banquet "yurt"); from ordinary gazebos to large log cabins with heating and rooms with all amenities; there is a swimming pool on aquaGorka street, Horses, a playground, several saunas, large parking lot.... In general, there are a lot of things.
There are also disadvantages: as always, the connection between the customer and the contractor is lame (like a "deaf phone", until the information reaches the waiter, some of it will disappear (for example, you order a table for 29 people, they will put it on 14 or ask you to order boiling water for all, they will bring you boiling water in a teapot). Although thanks to the guys - everything that we told them to fix , they patiently corrected without unnecessary words and complaints .
And of course the prices are cosmic, not everyone can afford to go into a log cabin with amenities.
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September 16, 2024
It 's cool , but it 's too expensive for mothers with many children , it 's very hard for 7 thousand for one child ,I don 't know about adults , I don 't know it's expensive for me , the children cried that they didn 't swim , we just rented a house and then the relatives were nearby for about a hundred shem , then left in short not for ordinary people
Are there any photos of children there
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December 28, 2023
We had a great rest! I liked the big sauna very much, but the small one is already tubbed, 3 seems to be by number, it's not worth going there. The rooms and houses are clean and warm. We rode ATVs, the children are happy. The food in the restaurant is all very tasty. The only thing we didn't understand was when you ask for dishes in the house, and then the question was 3 plates, they asked for an additional fee, I think it's absurd. So take the dishes with you, But otherwise, we had a good rest, not cheap and not expensive.
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June 24, 2024
A huge complex, there is a restaurant and trestles and houses and gazebos, it is impossible to list everything. Of the disadvantages, the territory is large and not fully developed, civilization has not reached everywhere. Otherwise, everything is clean, you can order a meal, or you can bring a marinade with you and give it right there. There is a swimming pool and playing fields for children. In general , you can go 👍🏽
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April 21, 2024
The best place to relax with your family and hold events 🫶🏻
Cozy, tasty, clean, beautiful🥰
The administrator is Beck, very attentive, a professional in his field👌🏻
We have held the event more than once and have never failed👏🏻
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July 20, 2024
The pool is good for adults and children! The service in the cafe is slow! But they cook delicious! The staff is kind and polite, the sauna is good! But it doesn't warm well in the women's room, my wife said so! It warms up well in the men's room. The showers are dirty, but it's the people themselves who leave behind a mess! But the staff should not relax and clean up on time
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July 26, 2023
Probably the best place to stay near Astana. There is literally everything for every taste, a swimming pool, a water park, a restaurant, cottages and gazebos for picnics. You can ride horses, look into the zoo, walk in the woods along the paved paths. You can see what was happening to the soul. Yes, prices have certainly increased in recent years, but a lot has been invested there, business should be profitable, the warm season is short. And in order not to stand still and develop, funds are needed. I wish them to continue to expand so that more Astana residents can relax here. Then you won't have to go to Borovoye either.
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1
May 27, 2024
Thanks to the entire administration and the founders of this recreation area. A very beautiful place, plenty of entertainment all year round. Cozy houses. We had a family vacation, everyone is delighted.
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March 25, 2023
A great place to relax for all categories of visitors. It's clean, someone is trying to shit out of habit, but the staff keeps it clean. From the very arrival, I liked everything, horseback riding, the children were delighted, we were not at the zoo farm, there are quads, we also did not ride for some reason. The entrance is beautifully decorated, we were on Nauryz on March 21-22, music was playing, even from installed stones, yurts, altybakan, korpeshki with ornaments everywhere on benches, huskies, treated with baursaks directly from the cauldron for free, delicious shish kebab, pilaf, archery, polite staff, presenter, singing grandmothers, orchestra from the National Park.instruments, Kazakh dances of the ensemble, the Tartu rope, games, contests, we are fascinated. The room is chic, warm, clean, design, furnishings. Everywhere there are gazebos of various shapes, grill gazebos, playgrounds, barbecue areas. The air, birch grove, beautiful coniferous trees for a relaxing holiday, the pool is fenced off with its own area. The restaurant is wonderful, there is a buffet for breakfast. My family and I are thrilled. We will visit regularly. Aldiyar manager is a very well-mannered young man, explains everything, always smiles. Prosperity to this institution.
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3
August 31, 2024
A great place with a large green area. We have been to team building 2 times. I really liked the service and the kitchen, I recommend it.
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August 9, 2024
A normal recreation center. But it doesn't reach ours. The pool is a bit dirty. The staff is friendly. There is a cafe and a hiking trail.
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July 24, 2024
A great family recreation area! Children really like to ride horses. There is a place where you can have a delicious and satisfying meal. I recommend it for a family holiday
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November 10, 2023
BQ is love at first sight. We visited you 3 times. I really liked the house number 1. Near the Parking lot, you can see the car from the window. Very tasty breakfast, huge selection., The territory is huge. They came both in winter and in summer. In winter, incredible emotions were received, the first time I went up on the lift on a bun and then went down the hill, we had an adult company, but we were happy as children. It was also possible to rent skates and go for a ride. In general, I RECOMMEND IT!
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3
January 13
We went skiing, it's a separate world to take a break from the hustle and bustle, it's just super! Firstly, it's not far away and everything is there!
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November 2, 2024
The restaurant is terrible. The menu, the quality of the prepared dishes is very lame. The restaurant's design needs to be updated. As for the territory itself, the area is very beautiful.
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1
January 21
A very cool place to relax, clean fresh air, nice staff, super service.
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October 31, 2024
Thank you for your hospitality! Just a big rahmet. We rested body and soul, the beds with mattresses are very comfortable, log cabin # 7 was at our disposal. It is very warm, even hot, I had to ask to reduce the heating. We will definitely come back.
By the way, the restaurant is very beautiful and large. The food is delicious, the service is perfect.
It's a pleasure to relax with your family.
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January 26, 2024
A good place to relax. In winter, you can go skiing from the mountain. There are instructors and equipment rental. There is a restaurant and cottages for vacationers. Responsive instructors.
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December 24, 2023
A good pool delicious pilaf and especially a flatbread with onions 🔥🔥🔥 there are large swings atybakan yurts houses beautiful nature , birch forest is a very beautiful place , the price is expensive
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September 10, 2023
Great place, everything is beautiful, gorgeous nature, clean, but the kitchen is terrible, just the bottom!!! Everything that was ordered was terrible! It was the first time in my life that I had to eat such disgusting steaks, salads with dirt, and orders were prepared for a very very long time!!! There was no one in the hall except our company of 12 people and 6 children who ordered pizza and fries. If you only go there to the cabins and cook for yourself!
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September 3, 2024
We have been there many times. Everything is great. Water park, cafes, houses. Thank you for a wonderful stay
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February 20, 2024
We had a rest in February, we liked everything very much, the staff was very responsive, the food was very good, we plan to come in the summer, also the pool with sauna is super, you can warm up
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1
January 29, 2024
01/2024. They were removing log cabins 1 and 4. In log cabin # 1 there was a SMELL of SEWAGE on the 2nd floor.
The breakfast is not bad.
We took tubes, in 1 hour we were able to ride only 4 times because of the queue (weekend) + slowly let go upstairs.
I decided to go ice skating, skates should be taken in a container far from the cash register. The container is not heated, -20 ° what is outside, what is in the container, the skates are cold, not drilled, the ice is not smooth, in general, I rode for 5 minutes and that's it. I do not recommend taking them, ice rinks and skates are better in the city.
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1
January 21
The perfect location for privacy and family holidays is a great location. I liked everything except the service at the Aura restaurant and some of the dishes at dinner.
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July 7, 2024
Really nice place. But the guard only smoked, which he let into the pool. In terms of service, I think it could be done better. Train employees to be more flexible and polite and talkative. And in terms of infrastructure, everything is great. But very pricy(( not every family can afford that. Really expensive.
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1
March 23, 2024
We celebrated Nauryz with our family this year! Well done, the organizers did their best, fed, entertained, there were games, baursaks and pilaf were very tasty. The yurts were very decent, grandmothers sang wonderful songs, dancers performed and the ensemble performed a cue, a dog tazy, a golden eagle, a loshedei demonstrated pedigreed. We spent 5 hours in nature, the smell of fire and kebabs and a sunny day and we enjoyed the atmosphere. It is wonderful to celebrate Nauryz outside the city, it turned out to be 100 times better than in the city.
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March 7, 2024
A very cool place, a beautiful and delicious restaurant! Cool slides, of course a little descent for skis, but still something unusual for our places
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October 20, 2024
A very good place for corporate events! Delicious food, fresh air!
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January 19, 2024
We love this place: 1) very clean and well-maintained territory; 2) a good restaurant; 3) there is a slide, an ice rink, a swimming pool; 4) you can walk around the territory for free.
Of the cons: 1) on weekends, due to the influx of people, the restaurant is usually served very slowly, and they do not think to increase the number of waiters; 2) not very humane prices for renting log cabins (although, given the cleanliness and level of maintenance, this is justified)
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November 26, 2024
A great place to relax, delicious cuisine, birch forest, warm houses!
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July 29, 2024
We had a good rest. Everything was delicious. The nature is great. Especially the fresh, cool air in the forest.
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2
August 3, 2024
It's beautiful, but the prices for horseback riding and ATV riding are not justifiably expensive
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February 7, 2024
The slides do not work , the cable car does not work , they do not have gasoline for snowmobiles , the service and attitude are terrible , the houses are good , but there is no point in going because nothing works , the lights were constantly turned off , they say everything works on the phone , upon arrival they will tell you that just now the cable car broke down and just now the gasoline ran out
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February 25, 2024
A very cool place to relax, both for one and for the whole family,service,service,water park, rooms, I can't even put it into words, come relax, you won't regret it...
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April 7, 2024
We were on a team building in the winter. Comfortable and cozy atmosphere inside the building. Karaoke and playstation. Skiing, ice skating and snowmobiling)
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January 16
Great rest, the food is great too, I liked everything.
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July 20, 2024
Everything is cool. The food is very tasty. But there is one thing, but! Service, not much is not organized.
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June 21, 2024
It 's a great place.Beautiful restaurant design.Kitchen for 4 .The area is impressive for its care and cleanliness.But expensive
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July 29, 2023
It is a pity that there is no minus one.
The road to this "wonderful place" is dead. Maintenance staff - 0! For a long time, not carefully. The staff call system is not working.
There are three cash desks for paying for services: a visit to the pool in one, for towels in the other (although the price list is on the general register-can't you immediately indicate in the price list that the rent of towels is paid at the rental?), payment for gazebos at the third cash desk.
There is no silence here. Nature yes, well.
The breakfasts are buffet-style, but the choice is very varied and almost everything is cold. There is no freshly brewed coffee, no coffee machine, only instant coffee.
There is a biased attitude towards guests from Russia - Kazakhs can walk around the territory in swimming trunks and swimsuits, but for some reason we do not.
Like a halal establishment. Well, if it's halal, it means for everyone, not just for Russians. The concept is not clear.
The deck chairs for the couple were given out in different places, had to be moved - how is it? Is this normal at all?
Have you tried to draw the layout of the deck chairs?!
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May 19, 2024
I really liked it, though by the evening, well, there were a lot of Mosquitoes, it was impossible to be straight.
And so the territory is very clean, beautiful, the cuisine is delicious.
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December 25, 2024
Ooooh super place!!! We liked it. But there is one thing. Not cheap
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