The product was not delivered on the date specified in the Contract with the company Balvino Luxury Furniture on the websites (30 days), the last time 3 months passed, when they finally said 'we are sending', I took a leave from work, I prepared everything, I called the crane, they said 'sir, the wrong color was produced today, don't wait'. I exploded, too, informing them that I no longer wanted a product, an activity from them. They have been constantly postponing for 3 months because 'we are late because of the fair in Istanbul', they do not inform us, there is no respectful behavior, on the contrary, you call and get information yourself. When I asked for a refund, they said you can't get a refund, what is it, sir, it's a special order, I liked the furniture in your store and chose it, as if I had drawn it myself and they were producing it. While we were there, no sir, we have our own factory, no sir, we have foreign sales, when it comes to work, there is nothing in the middle, they were just working under contract with a company Inegöl. I applied for Consumer Travel, I won, despite him, there is no progress, they don't even care about the laws, what can I say. I'm sharing it so that people can see it here, too, and don't regret taking it from this place like me.