I go to this bank with horror, I always have to wait about an hour. They serve the client for 30-50 minutes, and then they also offer to install a mobile application on his phone and another + 5 minutes, although there is a free consultant going back and forth.
The ATM of Belvneshekon bank issued a low-quality bill, it is crumpled, washed. Contacting the Minsk Call Center of this bank, they said that I had to go somewhere and maybe they would change this bill. Why should I go somewhere, spend money on travel, my time. No one told me who is responsible for depositing money at the ATM. The ATM is located in the city of Borisov, in the Korona store.
the terrible Internet banking application constantly freezes, employees do not take any action to stabilize the application, and we will say goodbye. The most terrible bank is the constant problems
17 came. There were only two people working in the queue for an hour. However, the service is excellent, the card was issued very quickly. They explained all the points perfectly, the bank's application is good
I have been using the services of this bank for 7 years. There has never been any shouting. The staff is always very friendly and attentive. They will explain everything in an accessible way. I was pleased to make an appointment for a reservation. They called back 3 times to clarify and remind me what time the reservation was and whether I would come.
Polite staff. They will tell you everything, they will show you everything, they are excellent experts in their field. Short waiting time. Convenient queue system. Excellent indoor climate.
It's a terrible place! The ATM does not work ALL the time after replacement, in order to perform the simplest operations (cash withdrawal, account replenishment) you need to stand in the general queue for 40 minutes. I don't recommend it to anyone. Choose another bank with more customer loyalty!
I am a regular customer of this bank, the salary card of this bank, I am happy with everything.I had to contact the bank itself, everything is solved quickly and professionally, polite staff. Well done.
It's just a horror, I can't get through, constant problems with the connection of the card and the terminal, money was withdrawn from the card, but the payment did not pass, to return the money you need to go through 7 circles of hell, I really regret that the card of this bank
It used to be better. It is worth sorting out the door to the ATM room and increasing the number of
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Лиза Мельникова
Level 6 Local Expert
August 2, 2024
During the 30 minutes of waiting, the queue did not move for a single person, this is not the fault of the employees, but the absence of employees in principle (3 out of 9 cash desks worked with very large interruptions).
Good bank, electronic queue, convenient location. A small room to wait for your turn, you have to wait in the vestibule, where sometimes a sufficient number of people accumulate, but the queue moves quickly.
Excellent bank, Ekaterina Valeryevna, an employee of Lappo Bank, who solved my question with cards and Internet banks, is just a smart girl, tactful, sociable, polite, educated!
Thanks to her for quickly and positively resolving all my issues with the bank!!!!
The horror! They only ask why they came, for 30 minutes per person, one ticket office changes to two, and immediately one again. And why more than 20 people))))
There is no separate window for currency exchange. It's just a nightmare. They stood for 40 minutes, went to another bank, where they made the exchange in a minute. They work very slowly. The customer has already left, and the window does not serve anyone for another 5-10 minutes. Some sole proprietors go without a coupon and discuss them.
I generally put -100. The attitude is like to a beast, it's not the first year I've been paying off a loan, there are always some problems. Ugh, I don't recommend it!!!!
I had to take out a loan there, urgently, and that other banks no longer gave. There was an excellent percentage on the card, without extra fees. Bank employee Nadezhda (in my opinion), just an incredibly pleasant girl, told me everything, prompted me. The loan was approved as soon as she left the bank. A normal bank. And as some crook once told me, who stole money from my card, that BelWEB is one of the most reliable banks.
From February 2 to March 17, 2021, I cannot receive a card.The number 205 was told to wait for an SMS. I've been waiting for a month and a half...I called 17mart. They don't know where the card is.I ordered via Internet banking at 46A Gagarin Street Borisov.The money for the card was withdrawn 19 rubles, but there is NO card. The card is onulated after 60 days and again order a new card and drive 19 rubles.
I am a client of this bank. I really like the service. The Bank periodically conducts various promotions and online offers. A very convenient mobile application
not a bad bank, but after the exchanger was removed, which was located on the porch at the entrance to the bank, it became a useless place!Return the exchanger!He worked seven days a week!