A disgusting bank. To pick up the card, you need to wait in line for more than an hour. I came to the department, at that time there were only 4 clients there. 3 windows are working. The people who came after me have already been served, but they still won't tell me my ticket number. Even those who arrived 30 minutes later have already been served. Customers with loans are a priority. Indeed, I can wait longer with my servile salary card, but I will not bring much income to the bank. If I hadn't had to apply for a card from this particular bank from work, I would never have applied. The employee with whom I eventually communicated also left unpleasant impressions. The service is disgusting.
A disgusting bank, terrible service and attitude towards customers. Soligorsk - we specified the working hours in advance, came to two, we wait about 30 minutes, other clients are waiting, they can't find a specialist. The office in Minsk does not provide any information on this violation of consumer and client rights, promising to call back the phone number listed on the bank's dvnri is unavailable. Not that I do not advise, but I strongly advise you to bypass this bank!
First of all, the top bank, despite the situation, the service from both business and individuals is a candy! )
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The department itself is conveniently located (except for the convenience of Parking), good service, friendly and helpful staff. It's nice to come
A polite employee by the name of Chizh, did not remember her first name and patronymic.
I explained it quickly and very competently and helped to close the installment plan.
Belweb Bank is a bank only for people from the elite if you are an ordinary hard worker from black slaves, then you are not here here you will not be given a loan. The bank does not recommend the best conditions for people. I was a client for 21 years and I was treated badly all the time. I received 1 loan once and then with a small amount of 150 rubles and paid 360 rubles A high percentage is not a profitable bank .The equipment is not working properly and there are no necessary bank options for 3 points.
The service is at a high level, the attitude towards customers is friendly, I have been a client for more than 15 years, the preparation of the necessary documentation is timely and fast, the staff is polite.
The land bank. I opened a salary card there. When registering, the employee said that the card has a service for SMS alerts and if you turn it off, there will be no more fees. After a while, it turns out that the account has a server service of 2.99 every month. When I asked why no one told me about it, I was told that I had to read the contract. Therefore, read everything that you sign in this bank! The service at the tode bank is excellent. To sign the application for closing the account, I had to wait in line for 1.5 hours. Employees talk in a boorish manner. Questions are not answered though. In short, if you contact this bank, be patient and be sure to re-read everything you sign.
Horror... I received a PO card... The app does not install on my phone. To log in, I made an application, an SMS with a password should have come. After 5 days, there is no SMS. To get a password, you need to either go to the office or to their ATM or information kiosk. Which is like 1 for the whole city in their office... Cool... I would like to wish them the same service, to be honest...
I came to exchange currency, took a coupon. There is no one in the bank except employees, there is not a single client.
I sat down on the couch, the girls seemed to have lunch, they were chatting sweetly with each other and laughing.
I watched it for 5 minutes, then one of them got distracted, pressed a button on the computer and my number lit up on the scoreboard.
Moreover, it was not a cash register behind a closed door, but just a specialist who was sitting in front of me at the computer.
She got under the table somewhere, pulled out the money and exchanged the currency for me. I'm sorry for waiting or something like that, I never heard.
They just sat and laughed looking at me 3 meters away from me.
In principle, the bank was fine with me until my money was stolen through the left site. It is not clear why the security service does not monitor and block such sites. When the money disappeared from the cards, I immediately called the bank and was told that they could not help me in any way. And most importantly, they immediately told me that the money was stolen from me through a doppelganger site that I went to. I understand that this is not their first case and they know perfectly well that there are fake sites and DO NOTHING! But I don't remember ever receiving a notification about such fraud from a bank. That's right, why do people need to know? If you know less, you sleep better. For the time being, for the time being... By the way, Belarusbank has a notification about such fraud at the entrance to the Internet bank. When contacting the bank with a statement about the theft of money, it was said that the application would be considered for 45 days. What can I find in 45 days? By the way, I sat in line for 1.5 hours, and then I was at the police station before nightfall. I liked the bank in principle, but with such a security service, it's hard to trust him with money.
I was there a couple of times and the impression was good.
Clean, bright
There was a queue at one cash register, a specialist was connected and quickly sorted out.
I recommend it!
I used to think that our "domestic bank" (advertising is prohibited) was the bottom. Now I've changed my mind. I waited in line for 35 minutes to change the money, but I didn't finish it. It feels like people are just sitting and staring at the monitor, and pressing the keys in slow motion, just like Neo dodged bullets in the matrix. The most miserable bank I've ever visited. I do not advise anyone, ever, for anything and under any circumstances, to even go there
I liked the bank from the first time, I came to get a housing loan from Vadim Sergeevich Shinjik, a very good specialist, suggested and put everything on the shelves, controlled at every stage.I recommend it!!!
To replace the card, I sat for an hour and a half, although loans were issued to people who came much later than me, recently, a currency card has been constantly slipped into their application to pay for a communal room, although the main one is a ruble one. They also profit from currency exchange in this way.
Coupons and electronic queues are the scourge of this place. You come, there's no one, 5 operators are sitting, you take a ticket and wait for 20 minutes ... other people come and go, but you're still sitting. I fell asleep here three times while waiting in line. And he left unattended. Although it would seem that it is easier to put a signature on a document.
I had to wait in line for an hour to get a card!!!! You see, loans are more important to give out than a card. It is clearly visible in the electronic queue who and on what issues. Was it really impossible to let me go quickly and continue to engage in long-term lending operations? An excellent demonstration of the attitude towards customers.
I ran into the bank on March 11 when applying for a job. I ordered a card, it turned out that the most common free cards are not there, you need to pay 5 rubles a month. Okay. I ordered a card, I'm waiting. Then I called the contact center to clarify the package of services, it turns out that their contact center doesn't really know anything and can't do anything, constantly waiting for them to clarify, and the waiting goes this way. They put a hold, 3-4 minutes pass and the call is reset, cool! As a result, since March 11, I am still waiting for my card, already on 04/02/2021. It turns out that the card has been sent to the branch, but has not yet arrived there, I just wonder where it has been coming from for almost a month?? From the contact center, it feels like you are calling the "sharashkin office", which has a 2x2 office and untrained specialists are sitting, if you wanted, I would never be served there and I would not advise anyone and I would not go there myself.
An excellent bank called on a mobile phone, they immediately respond to the goods in installments via the Internet, everything is super thanks to the bank responsive polite operators
The service is below the baseboard. Legal entities are always a priority. It doesn't matter that a crowd of ordinary people will be sitting in an electronic queue, legal entities will always be the first to go to the cashier. And their electronic queue is manually controlled. I do not advise you to come here for exchange transactions. Four people in a queue - half an hour. Draw conclusions.
I waited 25 minutes to hand over the proceeds, the queue number didn't even change. I put as many stars as there are windows working out of the total number