A very bad bank.
They want to cash in on you at every opportunity.
- Without an announcement, they introduce a predatory (almost 5%) conversion rate from one currency to another, which you will only find out after the fact.
- Previously, at least there was a normal cashback on the travel card, now there is only one appearance. They ruined everything.
- Silently, without warning, they deduct money from the account "for service".
- The card was blocked for no reason "for security reasons". You can't restore it remotely - just go to Kazakhstan.
Technical support is completely useless.
There is no loyalty.
The answers are in the style of "the fool himself".
I am waiting for the opportunity to get to Kazakhstan and terminate the service with them!
I used to pay my mortgage here. The staff is excellent, the location is convenient, everyone works quickly. A good branch and a bank that does not need advertising!
The most disgusting bank!!! All three ATMs do not have cash, there is a 1.5% commission through the cashier for basic withdrawals, and transfer via the application is also a commission. To receive a card, you wait at least 3 business days and wait in line for one and a half to two hours to receive it. It doesn't smell like the 21st century. Sadly…