A very bad bank.
They want to cash in on you at every opportunity.
- Without an announcement, they introduce a predatory (almost 5%) conversion rate from one currency to another, which you will only find out after the fact.
- Previously, at least there was a normal cashback on the travel card, now there is only one appearance. They ruined everything.
- Silently, without warning, they deduct money from the account "for service".
- The card was blocked for no reason "for security reasons". You can't restore it remotely - just go to Kazakhstan.
Technical support is completely useless.
There is no loyalty.
The answers are in the style of "the fool himself".
I am waiting for the opportunity to get to Kazakhstan and terminate the service with them!
I used to pay my mortgage here. The staff is excellent, the location is convenient, everyone works quickly. A good branch and a bank that does not need advertising!
It is a pity that people without a smartphone cannot get in line, since it is electronic, the most vulnerable part of our society are elderly pensioners who cannot cope with a smartphone and therefore I consider the system ill-conceived, since they lived to be 80 years old-make them a VIP reception, out of turn:they deserve it.