Bank CenterCredit
59 reviews
April 12
A very bad bank.
They want to cash in on you at every opportunity.
- Without an announcement, they introduce a predatory (almost 5%) conversion rate from one currency to another, which you will only find out after the fact.
- Previously, at least there was a normal cashback on the travel card, now there is only one appearance. They ruined everything.
- Silently, without warning, they deduct money from the account "for service".
- The card was blocked for no reason "for security reasons". You can't restore it remotely - just go to Kazakhstan.
Technical support is completely useless.
There is no loyalty.
The answers are in the style of "the fool himself".
I am waiting for the opportunity to get to Kazakhstan and terminate the service with them!
See original · Русский
December 15, 2024
I used to pay my mortgage here. The staff is excellent, the location is convenient, everyone works quickly. A good branch and a bank that does not need advertising!
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December 27, 2024
The most disgusting bank!!! All three ATMs do not have cash, there is a 1.5% commission through the cashier for basic withdrawals, and transfer via the application is also a commission. To receive a card, you wait at least 3 business days and wait in line for one and a half to two hours to receive it. It doesn't smell like the 21st century. Sadly…
See original · Русский
April 30
I visit a bathing bank. I waited a long time. Some managers sat without clients until the branch director came and asked, therefore, she does not receive visitors. After that, they started taking it. When the manager received me, the other managers came and distracted him, it seems to me that this is not right.
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November 13, 2024
It is a pity that people without a smartphone cannot get in line, since it is electronic, the most vulnerable part of our society are elderly pensioners who cannot cope with a smartphone and therefore I consider the system ill-conceived, since they lived to be 80 years old-make them a VIP reception, out of turn:they deserve it.
See original · Русский
November 20, 2024
They did not want to make a bank card for a citizen of the Russian Federation. For some reason, they needed the original of my employment contract. And some kind of set of documents. In Georgia, for example, they made a map without any problems.
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September 5, 2024
I came to the bank. I was served by a man named Zhasulan, I forgot my last name. Kind, polite and fast. I explained everything clearly. The attitude towards the client is excellent👍
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1
March 13
Service every other time. It's very good, then it's a queue
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December 11, 2024
The service is excellent. Aydana Munusova mortgage specialist works on quality
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1
March 25, 2023
Immediately upon entering, there is a huge banner with a QR code for the electronic queue. I scanned it, the link works, took the ticket, and even displayed how many people were in front of me. He went to the side to wait on the couch. After 25 minutes, I accidentally found out that there is no electronic queue, and today there is a live queue (it was Saturday). None of the employees even had a thought, if it doesn't work, to move these banners or write a piece of paper that doesn't work. They calmly replied that "she is alive today." The department's management should explain to employees what customer orientation is
See original · Русский
1
1
January 20, 2023
Hello. We opened an account this week. The employee-manager of this branch of the bank was well served. Unfortunately, they did not remember the name (they were together with their spouse). She explained everything clearly, opened an account and made a card. The time we spent was only 30 minutes. And we did all the things that we planned. Thanks to the girl of this bank.
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1
January 20, 2024
There were few people in turn, and no one was going to eat. Or two managers are sitting.you wait two hours turtle this is the work of the place
See original · Қазақша
October 2, 2024
Good bank, good price, convenient location
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December 12, 2024
They helped to put the cache even after the branch was closed. Thanks!
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May 5, 2024
I couldn't park for an hour, imagine!!! It's just terrible! I had to walk for three traffic lights
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1
September 23, 2023
Service as in the early 2000s
There is no electronic queue (there was a live queue)
Managers are like sleepy flies, everything is slow and they can't explain anything normally. The repair is very old
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August 21, 2023
The staff are professionals in their field, kind, fast service, ATMs, everything you need inside,
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July 29, 2024
The staff is very rude, not well-mannered, very weak branches of this bank
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October 19, 2023
Very convenient bank, you can get a card for payment in other countries, good support👍
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September 26, 2023
Very cool attitude to customers. Cool bank, cool branch, cool employees.
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February 27, 2023
Friendly staff. Everything is explained in detail, but today I waited more than 10 minutes for the card to be issued. Either the system was lagging or something else. And there are no signs. It was not clear where to get the ticket.
See original · Русский
1
March 16, 2023
They don't pay any attention to the electronic queue. Why get into it if people go without a queue and operators and employees do not pay any attention to it
See original · Русский
October 31, 2021
The location is quite convenient in the city center.
The second plus is that terminals are available 24/7. It is this function that suits you the most. Because I can pay the loan when it is convenient for me, and not when the bank is open.
See original · Русский
September 12, 2024
Convenient place to put and take out money
See original · Қазақша
October 21, 2022
A sad experience of visiting. There is no electronic queue - only a live one. I waited a long time for 1h40 min. Stress - free .in a live queue, people are constantly confused about who is following whom. Who came when. Terribly
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2
November 4, 2022
In general, I am satisfied, but there are long queues, a live queue, I would recommend a vending machine with coupons so that it does not ask who is the last and who is behind whom.
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April 18, 2024
Parking is sad, so 4 stars
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April 30, 2022
The best branch of centralcredit. There is almost always cash in large amounts at the cash desks.
The ATM in the self-service area is just terrible! Very slow and laggy.
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February 13, 2023
They make a certificate all day long. They are distracted by colleagues and other clients. 1000 tng is charged for a certificate of account availability.
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1
August 7, 2023
It was a week ago, the service has changed for the better 👍👍👍
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June 24, 2022
They are very responsive employees and are as interested as possible in solving any issue within the competence of the bank. Despite the non-working electronic queue, everything is very fast.
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June 23, 2024
Good service
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October 8, 2023
Good memories with this bank branch
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1
September 30, 2024
I've been there twice, it's always a very long wait.
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December 1, 2022
I would like to tell the bank that it is the 21st century now!))) It is already necessary to make an electronic queue.
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1
January 28, 2023
Good location! The VIP manager is a good woman!
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1
May 14, 2022
A month has passed since the deposit was closed. After the events of February 24, there were problems with the issuance of $ cash from the deposit, it had to be closed. Moreover, the deposit percentage was less than in other banks.
I don't want to deal with them yet.
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1
October 19, 2023
Bank as a bank, nothing special
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June 22, 2023
There are always queues, unskilled staff
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1
January 7, 2024
Good service
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April 8, 2023
One big disadvantage is that the service is slow
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December 11, 2021
Great managers. Mortgage managers are especially responsive.
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October 20, 2022
Thank you so much for your patience and endurance despite the huge flood that surged after September 21st.
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November 26, 2022
Special conditions for the service of foreigners
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1
November 13, 2023
Favorite bank
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3
September 11, 2023
Easy and simple
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May 16, 2022
Many terminals are convenient for milking customers, the bank
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August 3, 2022
I spent 1.5 hours to get the service. All paperwork took no more than 5 minutes. The service is terrible.
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2
November 17, 2022
Not a bad bank! He has been working for many years.
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1
September 2, 2022
Inadequate service conditions
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3