I used to pay my mortgage here. The staff is excellent, the location is convenient, everyone works quickly. A good branch and a bank that does not need advertising!
It is a pity that people without a smartphone cannot get in line, since it is electronic, the most vulnerable part of our society are elderly pensioners who cannot cope with a smartphone and therefore I consider the system ill-conceived, since they lived to be 80 years old-make them a VIP reception, out of turn:they deserve it.
The most disgusting bank!!! All three ATMs do not have cash, there is a 1.5% commission through the cashier for basic withdrawals, and transfer via the application is also a commission. To receive a card, you wait at least 3 business days and wait in line for one and a half to two hours to receive it. It doesn't smell like the 21st century. Sadly…
I came to the bank. I was served by a man named Zhasulan, I forgot my last name. Kind, polite and fast. I explained everything clearly. The attitude towards the client is excellent👍
They did not want to make a bank card for a citizen of the Russian Federation. For some reason, they needed the original of my employment contract. And some kind of set of documents. In Georgia, for example, they made a map without any problems.
Immediately upon entering, there is a huge banner with a QR code for the electronic queue. I scanned it, the link works, took the ticket, and even displayed how many people were in front of me. He went to the side to wait on the couch. After 25 minutes, I accidentally found out that there is no electronic queue, and today there is a live queue (it was Saturday). None of the employees even had a thought, if it doesn't work, to move these banners or write a piece of paper that doesn't work. They calmly replied that "she is alive today." The department's management should explain to employees what customer orientation is
Hello. We opened an account this week. The employee-manager of this branch of the bank was well served. Unfortunately, they did not remember the name (they were together with their spouse). She explained everything clearly, opened an account and made a card. The time we spent was only 30 minutes. And we did all the things that we planned. Thanks to the girl of this bank.
Service as in the early 2000s
There is no electronic queue (there was a live queue)
Managers are like sleepy flies, everything is slow and they can't explain anything normally. The repair is very old
Friendly staff. Everything is explained in detail, but today I waited more than 10 minutes for the card to be issued. Either the system was lagging or something else. And there are no signs. It was not clear where to get the ticket.
They don't pay any attention to the electronic queue. Why get into it if people go without a queue and operators and employees do not pay any attention to it
A sad experience of visiting. There is no electronic queue - only a live one. I waited a long time for 1h40 min. Stress - free .in a live queue, people are constantly confused about who is following whom. Who came when. Terribly
The location is quite convenient in the city center.
The second plus is that terminals are available 24/7. It is this function that suits you the most. Because I can pay the loan when it is convenient for me, and not when the bank is open.
In general, I am satisfied, but there are long queues, a live queue, I would recommend a vending machine with coupons so that it does not ask who is the last and who is behind whom.
The best branch of centralcredit. There is almost always cash in large amounts at the cash desks.
The ATM in the self-service area is just terrible! Very slow and laggy.
They make a certificate all day long. They are distracted by colleagues and other clients. 1000 tng is charged for a certificate of account availability.
They are very responsive employees and are as interested as possible in solving any issue within the competence of the bank. Despite the non-working electronic queue, everything is very fast.
A month has passed since the deposit was closed. After the events of February 24, there were problems with the issuance of $ cash from the deposit, it had to be closed. Moreover, the deposit percentage was less than in other banks.
I don't want to deal with them yet.