It's a very beautiful building. For VIP clients, it would be possible to pay more attention, without highlighting that these are citizens of the Russian Federation. Moreover, the card is opened for a lot of money and in the future it will incur significant expenses. Yes, this is due to sanctions, but individual service is accepted all over the world, I had to additionally ask the manager's contacts if help was needed. This is a common system in Kazakhstan - the inability to work in the service sector
09.2023 I paid for the opening of the card here, payment by qr, the money was debited, the card was not made. The money is not returned, and the support freezes and reschedules all the time. I have never seen a more disgusting service
11.2024 Better late than never, I add. The money was returned then (everything was solved for about a week or two), eventually I opened a bank card. There were no more incidents.
The app has also been updated now. Finally, you can view the card details in the application.
05.11.2024 Visited the bank center credit, Balzhan Begzatovna served me, thank you very much, explained everything to her, helped. A very polite, friendly girl.
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Абайский
Level 17 Local Expert
July 31, 2024
ONE OF THE BRANCHES OF THE CREDIT CENTER BANK. BY THE WAY, THE STAFF IS VERY POLITE AND KNOWLEDGEABLE ABOUT THEIR WORK. EVERYTHING WAS EXPLAINED AND SHOWN QUITE CORRECTLY. THERE IS PERFECT ORDER INSIDE. THE ONLY NEGATIVE THING ON THE STREET IS TO MAKE A SPILL ON THE STAIRS AT THE ENTRANCE. AND SO WELL DONE 👍👍👍👍👍
Very convenient location of the bank and a wide range of branch services. It is clear that the bank's management takes care of the image by updating the personal service room. The bank's managers solve our issues quickly and competently, and even if it takes time to wait, they will always brighten up the pastime with treats in the form of cookies with fragrant and very tasty coffee. I would especially like to mention Aizhan's personal manager. Thanks!
There is a very long queue, the bank does not have enough experience working with a large flow of customers. They removed the opportunity to take a paper ticket, I saw how difficult it was for elderly people to take a ticket for themselves because of this, but in the end the staff helped them.
All this happens despite the fact that half of the jobs are free and no one is sitting behind them, and workers are sitting behind the wall celebrating something by setting a table for themselves, periodically dragging chebureks and mantas out the door - it is better to arrange corporate parties after hours, or close the department.
I would like this to be seen by the management, who will care about the above :)
I really did not like the system of the bank's work, on the issue of a secured loan, they consider it for a very long time, then they send it to the legal department, they, in turn, also consider it for a long time. And most importantly, the manager does not answer calls to see if approval has been issued.We also work and drive constantly to find out the answer is not possible.You can write two words: yes or no!
I am served in this bank, the polite staff is good, especially GULMIR's manager . The girls try to serve everyone , although there are not enough staff . Respect
The bank is not bad, but the cards are made for a long time, the managers are like everywhere else, slightly inexperienced.However, the cashback is good and the children's cards are on top.
A good bank, but with disadvantages, deposits are prolonged by themselves, it is impossible to open without prolongation. Close the deposit with only the legs in the compartment, stone Age.