I don't know how to say this correctly, maybe not everyone will share my opinion, but in my opinion, the bank is very far behind the rest. I recently issued a card for social security benefits for a child, the settlement account was changed, it was very inconvenient, because after that I had to go to the PSC to submit new data, as a result, the allowance still came to the old settlement account, then, not knowing what to do with this money, the bank sent them to the payday, I had to go to the payday, hand over new ones banking details, in short, I had to go through seven circles of hell, just because the card expired... And the bonus card will only be valid for half a year, because you can see there is no plastic in the bank, now it's going to go again in May.
Colmar is shorter, like in the Stone Age. Cent Credit Bank, I wish you development!
The staff seemed to be recruited from those who were not accepted into the vocational school. They're busy, rude, and don't know how to talk to people. They're calling with threats. Just try to allow even the slightest delay in the loan, they will call and tell you what to do.
It is very difficult to find a working ATM. At the regional executive committee, the ATM " chewed " my card. It's been 3 weeks, it still doesn't work. To the east.Revolution it also doesn't work. I wanted to put the money in. A strange bank!
Staff: different😂 a lot depends on employees and their relationships) Irina helped me, the girl is very involved in the process and works on her own initiative - for example, she provides information about useful telegram channels, as well as helps with consultations in the telegram) this is very valuable, I received answers to many questions without entering the office and without calling the hotline. Also, questions are asked by those who are physically no longer in the Republic of Kazakhstan and there are answers to them too).
:
1. The deterioration of conditions for non-residents is distressing.
2. The electronic queue does not work on weekends (M.B. She also has a day off or I was so unlucky).
3. The multi-currency ATM is malfunctioning. They fix it, but it falls off again. You can use it, but do not expect to succeed the first time.
4. On weekdays, many "windows" are open, they cope with the queue, on weekends they do not cope.
A good bank, excellent cards, I transfer my rubles to it, change them into dollars and spend them all over the world on their card! Take an ironcard, you won't regret it
I had to spend an hour and a half in the queue, after which a friendly consultant girl quickly helped open an account and issue a card. To open an account, you need: a printed IIN, a passport with a stamp on crossing the border, name the address of residence in Kazakhstan (the address of any hotel is suitable), remember your INN number
Excellent bank, fast service, competent staff, separate thanks to Aigerim, there is an ATM issuing dollars, which is also convenient. It is convenient to get there by car
I came to change the currency. One cash register was working, and after half an hour the queue opened a second cash register.
The slowest service. A lot of time has been lost.
The administrator is not in place.
I do not recommend this department
The bank as a whole is not bad. The attitude towards customers is polite. But there are a lot of people at the ticket office. Two windows were always working. I've been there three times. And there is always a huge queue! I waited at least two hours every time!
I have been a client of this bank for a little more than a month, at the moment I like everything! All purchases are credited with cashback, which is convenient to transfer in tenge to the card, the application is convenient.
The service and staff are at the highest level. Special thanks to the director of the department. The waiting time is appropriate. Respect and respect to the cashier from the fourth cash register.
We wanted to open an account for a non-resident. The manager we came across wasn't ice at all. She spoke sooo softly, I had to ask everything several times. As a result, we went to another department
Whenever I come to this bank, there is always a huge queue. There are no administrators. The electronic queue is not working 🤦🏻♂️ There are very few credit programs.
A very strange bank. It's always dark. There are a lot of unhappy people. We were transferred there after Alfa Bank. There is nothing to compare it with.
One of the oldest banks in the country. The branch in Uralsk is located in a busy area of the city on the central market. The access roads are not very convenient, only along the one-way Mukhita street, a small parking lot for customers.