The most terrible department. The staff is not competent, they tried to take out a loan and returned 5 times, due to the mistakes of the manager. The head of the department is with the girlfriend's manager, so you can't talk about any competence of employees and organizations of the workflow! We were able to get a loan only at the central branch.
Terrible service, I haven't seen any more uncorrected managers, zero information, no explanations on the BBC card, people pay and pay these percentages, and the bank blocks accounts.And now, in the morning, endless calls, boorish communication on the phone, comparable to threats.Blocking accounts....thus, the bank misleads people who have BBC cards (formerly Alfa Bank Black Card)
I would like to leave a good review, but alas ..... For 5 days we have not been able to find out the amount of the installment card debt to pay, they say they do not see the total debt, but they see the delay. How do you understand this????They told me to pay the delay.We paid, called back, as a result, we still need to pay, and today on 11/16/2022 we can't get through at all. We don't know where to complain, it's just awful.
In the area of the SEVERNY store, where there are a lot of people, there are a lot of shops and there is a SEVERNY market.There is not a single ATM.Maybe I'm wrong, please tell me.But I didn't find it.
Location 5
Staff 5
Service 5
The price is 5
Purity 5
Received the "card" card within 15 minutes
The bank's staff quickly arranged and explained everything.