They ask to take the numbers through Q-R, however, firstly, they do not have the Internet, so they have to wait a long time for the number to load, ok - I took the number went to the cashier, and there other numbers are generally shown on the scoreboard, those who waited in line at the cashier eventually found out for themselves who is behind whom ... a backward bank
I visited the office to get a new card, they served me quickly, explained everything, and there are also 2 good ATMs on the territory of the bank. The location is convenient, if you need a bank credit center in Atyrau, I will come back here again.