Only one manager serves, the rest are engaged in customer service!!!
There is one guard and one manager in the bank, one management is sitting on the second floor, they do not go down to the first floor!!!
The compartment is not large , it can be hot in summer despite the presence of an air conditioner. The specialists are competent, they solve all issues quickly,
There is no place to park the car. The location is very inconvenient. Everything is fine inside, but I was charged 5,000 tenge for card maintenance last month, and I got this one. There is still no answer. It's a shame that they immediately take the money, without notification, and they didn't even return it, although I left a request.
In general, the bank is not very good, I do not recommend going there, opening accounts, and even more so being serviced.
I stood in the department for 2 hours because the electronic queue does not work. No bank employee found it necessary to report this. The air conditioner is not working well, it is hot in the department.
Fast service, issued a card for example within 10 minutes, the consultants are very polite, competent, very convenient placement of the service area itself, there is no endless, gollowing crowd like in other banks, everything is orderly, confident, calm, comfortable, and most importantly the solution to your problems is one hundred percent