Bank CenterCredit
Closed until 9:00 AM
Almaty, Panfilov Street, 98
Directions
Zhibek Zholy
380 m
Tole bi street
206 m
Features
Personal banking
Services for corporate clients
Currency exchange
Business lending
Safe rental
Mutual funds
Debit cards
Remote service for entities by the web interface
Remote service for entities with installed app/no web interface
Issued credit cards:Visa International, Eurocard/Mastercard, American Express, Union Pay
Remote service:by internet, by sms, by phone
Office type:rooms for VIP-clients, for corporate clients, for entrepreneurs, small and medium business, for private persons
Money transfers:Western Union, Contact, MoneyGram, Golden Crown
Customer traffic and business hours
00:00Closed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
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79 reviews
December 17, 2024
I have never come across such an antediluvian online banking system as here. Add completely incompetent support staff to all this. Correspondence with them goes on WhatsApp, it seems that the employees on WhatsApp do not have instructions on how to solve this or that issue at all. The information provided by WhatsApp does not match the information of the call center. There is always a queue in the departments, as a rule 1-2 people work, the rest drink tea in the staff room. I will note that at the same time I am a premium customer!! Where is there any hint of premium service at all????? And you can not even bother and do not write empty apologies and promises to figure it out here.
See original · Русский
May 12
One of the busiest branches of the BCC. Huge queues, noisy, stuffy, little space. The qualifications of customer service managers leave much to be desired. If possible, go to another department, it's better to do so.
See original · Русский
December 12, 2024
The staff is not qualified. I do not recommend this department. Organization of work at a low level. I would change the director of the department.
See original · Русский