Банк Дабрабыт
66 reviews
March 31
Although the branch is open until 19 ...but the related services at the head office are open until 17:30 ... and on Saturday they do not work at all ... as a result, it is impossible to use the service....Okay, I arrived at 1:40 p.m....everything has been processed, but 0 of the three cash desks are open - wait until 14:00! Apparently, the bank is designed for pensioners who can sit for half a day to receive their due payments...
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February 17
I was in this branch. Clean, pleasant smell, no drafts. The queue is electronic, moving fast. Competent and friendly staff. The issue has been resolved. Thank you.
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October 18, 2024
The service is very slow, there is 1 cash register. I couldn't get in 1.5 hours before closing time - I didn't have time (queue of 7 people). In the near future, I will close all accounts and not set foot in this bank anymore, I have never seen such disgusting service.
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2
March 1
If you come on a day off, get acquainted with the schedule in advance. On the spot, it turned out that only one specialist was working, and he was at lunch. There is no information about the lunch hour anywhere. In the end, I went just like that...
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December 28, 2024
Stay away from this bank. I have to walk, that's why the PO is being transferred. The card is blocked for no reason, and they cannot unlock the card in the office when the passport is displayed. Queues are the permanent state of this bank
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August 14, 2024
The compartment is clean for sitting/standing in line. Once again, one specialist works on operational and cash services. Considering in what a crowded place the department is located, the approach is unclear. Every forced visit to this department turns into an hour of lost life. In general, I do not recommend it
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1
February 26
The service is at a high level, everything is clear and fast. Thank you.
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August 9, 2024
Not a bank, but a horror. The ATM does not work periodically. We went to the bank. Not only that, in principle, no matter how we enter, there is only one ticket office, but they also manage to close for lunch. I understand that the employee is not a robot and also wants to rest and eat, help someone else. So no, we need to close everything. It's a pity that my job is serviced by this bank
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1
March 8
The ATM did not return the card! At about 1.20 a.m., I didn't get through to support until 8 a.m. to block it (((
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February 17, 2024
Terrible queues. One employee works in the hall, the rest have fun in the recreation room. I was a client for six months. Each visit is a half-hour to an hour wait. Offices all over Minsk can be counted on the fingers. By the time you get there, you'll turn gray, and you'll die in the queue. In addition, the bank is under sanctions, payment abroad is not possible, the iPhone app does not work, and Apple Pay is unavailable. Closed all accounts. I don't advise anyone. Stay away from this bank.
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1
March 22, 2023
The bank may be quite good, but...
we came to close the deposit in foreign currency. We ordered money for a month. The operator worked quickly and professionally. After 5 minutes, we were sent to the cash register for cash. That's where the comedy started... There was no money in the cash register where our number was reflected. The cashier redirected us to a nearby cash register. This ticket office was closed for a break. Opening after 5 minutes, the cashier first served everyone in turn, and then invited us. When she saw the amount of money that needed to be given, she might have been confused. Next, I printed out some papers for signature. After our signature, she started calling someone. We talked for a long time. She crossed out all the papers with her mouth. She rushed to call again. Then I printed a few more sheets for signature. We signed it. There was a feeling that money would not be given to us today. Thank God the cashier started counting the money. I counted for a very long time (the amount is not large). The finale of the song is that we left the bank 40-50 minutes later and were a little nervous... It would seem that the simplest procedure with a deposit turned into an almost hour-long wait with the question: 'Will they give you a salary today or not?'
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1
January 17
Service, staff, waiting time, attitude to customers, exchange rates
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June 22, 2024
A great bank. I live right above it. Perform all operations. Well done. Polite staff.
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April 19, 2024
I got a card from a good specialist. Everything is clear and concise. I was satisfied.
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February 26
Super bank, excellent service.
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December 8, 2024
Excellent bank, polite staff.
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November 5, 2024
The collective farm . Complete lack of staff .
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April 3
Disgusting service
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August 19, 2024
The queue does not go according to coupons
People walk outside the electronic queue
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May 12, 2023
A Great Bank! Everything is fast and clear. Excellent cash register service. They are very polite, always with a smile. Thanks for the service! Now I am your regular customer!
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October 16, 2023
Very good service no queues everything was very pleasant
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August 18, 2024
The exchange rate of the queue is not relevant.
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January 28
Everything is great.
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February 25, 2024
Thanks to this Bank for all the time, you are well done
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February 12, 2022
It is convenient to get there and park. The service is fast, polite staff. But replacing the only printer paralyzed work for almost an hour...
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November 1, 2022
Good bank, fast customer service, no long queues!
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January 14, 2023
There is only one person in the room for operations, etc., you can get in time
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1
June 14, 2021
I was standing in line with a three-year-old child, he wanted to go to the toilet and what would you think?
"The toilet is for employees only," was the answer.
The bank may be nothing, but the human qualities of the branch's employees clearly leave much to be desired
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1
October 31, 2023
Quality service
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January 23, 2020
On January 22, 2020, I applied to the Dabrabyt Bank branch at Lobanka 22 for a loan. An employee of the bank, when processing documents, began to obsessively offer a useful package of services, to which I said that I did not need this package, because the cost was 299 rubles. for two years, and the services, to put it mildly, were useless to me, BUT the employee said that the package was a bonus to the loan - for FREE, to repeated questions about free However, the employee also claimed that it was not necessary to pay for it, and after two years it would automatically close if I suddenly did not need it in the future. After receiving notification that the loan was approved, I came to the same branch on January 23, 2020, to issue money, after completing the documents, I decided to clarify once again the package of services from a bank employee, namely whether it is free (there is no word in the documents about the cost of the package, just: include a Useful package of services), but She said to get the money first, and then she would clarify everything. When receiving and recalculating money, exactly 299 rubles are missing, the answer to the question is where the rest is: you have paid for a "free package of services". After the proceedings with the employees, an application for a refund was written. Because they refused to return it immediately. If the refund is not made, a complaint will be written to the national bank, an appeal to the consumer protection society, and to the media so that more people will know what Dadrabyt Bank is. To get rich by deception is the height of arrogance!!! after reviewing the application, the review will be supplemented.
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8
July 14, 2023
I waited in line for a long time. The issue has not been resolved.
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June 5, 2020
I needed to send money to Ukraine, this branch was on the way. The manager immediately offered to make a swift transfer to a Ukrainian card using the details. The whole procedure took about 10 minutes. The money was already on the recipient's card in half an hour. I was not forced to open any additional accounts in this bank. They just did their job. Now I plan to send money only through them in this way. No one had offered me such a transfer method before.
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2
August 13, 2022
On Saturday, one specialist is constantly queuing, please do something!on lobanka 22
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1
January 20, 2023
Everything is fast and high-quality!!Well done
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June 23, 2020
Disgusting!
Today I came to this bank to close my foreign exchange account and block the card linked to it.
The reason for the refusal of services: expensive service, inconvenient mobile application, disgusting support.
I was in a hurry, because I was driving from work, and the department is open only until 19.00, Saturday-Sunday is a weekend.
Naturally, I went in vain, because a bank employee told me that she could block the card at least now, but they would be able to return the remaining funds on it ($ 1.24) only tomorrow, because "the program does not allow her to do this"!
It's just insanity!
To break off from work once again and go to this "bank", where none of the staff (starting from the operators and ending with the cleaner) There aren't even masks, I'm not going to.
I will block the card myself, and I will write a complaint about the refusal to close the account and refund the money.
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2
January 29, 2023
I waited a very long time in the complete absence of clients
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December 29, 2021
I like the bank very much, everything is always clear in terms of credit.
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November 17, 2022
They refused to serve. Anastasia Bogdanova minus.
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1
February 17, 2020
Everything is fine with this organization - pleasant service and no queues. But for how long? Now DABRABYT, and before that MOSCOW-MINSK, and before that there was some kind of murky office.
The bank itself is located in a convenient location, however, parking difficulties may occur, but this is not the point.
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3
July 7, 2021
A good bank branch. Fast and high-quality customer service
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June 5, 2023
You can't find a worse bank
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March 25, 2022
Not getting through to more than one phone is an awl and not a bank. Only the robot responds. ((((
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1
February 8, 2024
Class
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December 5, 2022
There are always queues when not to come.
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October 23, 2022
A pleasant bank
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June 3, 2020
The data from the passport was not written off correctly, I had to return to make changes. Irresponsibility.
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1
August 15, 2021
There are never queues, fast service.
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1
June 16, 2020
Excellent bank, competent, attentive staff
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2
March 14, 2021
The staff is nice and helpful.
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1
November 4, 2019
A good bank, a normal branch. I have been serviced for several years, everything is fine
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