If it wasn't for the salary card, I probably would never have applied
It may not be the bank itself, but its staff. They are rude, they are surprised if the client does not know something, we must know everything and remember in their opinion
Young girls in the department of non-cash transactions - they sit out their time without getting involved in work in any way. I came to the bank, but it felt like I got into the passport office. Sign up faster get it faster
Goodbye
And at the cash desks: if there is not a single customer, take a number)))
We're probably at the clinic.🤣🤣
In short, a scoop with a scoop. It will be a long time before there will be a European destination
I am writing specifically about this department. I won't talk about the others
Nothing personal.
Nothing good can be said about the department
There were only 3 customers in the bank, who were served for an hour
My ticket generally says customers in queue 0, while I was called only after these three people, and for some reason they let a person in front of me who came later than me
There is no question of privacy, the workplace is immediately at the entrance and a meter away from those waiting
Everything is very slow,
I will never go to this department again, if I could put -5 stars, it would be them
The bank itself has gone very bad. Internet banking has not been finalized, a cheap parody. Employees of the call center who do not know information about banking products. Endless queues at the department.
Terrible staff service,
The employee talks to customers in a boorish tone, I did not receive the service (I was not provided with information about the commission percentage, the employee did not know it, as a result, I could not withdraw money from the card) I ask you to provide employees with information so that they do their job, I wish the woman working at the first checkout today goes on vacation and does not spoil other people mood
Only 1 cash register is always open, which closes several times a day for breaks of 30 minutes.
Awful. The bank does not even have an ATM through which you can pay.
The scoop compartment.
The employees are louts. They allow themselves too much. Incompetent. Awful. They don't know anything. And they can't advise you. We drove across the city to this particular bank. Hurtful.
Being serviced at this bank, you do not have to wait long in line.
Polite staff.
The dollar exchange rate in this bank is adequate.
Convenient location relative to other branches .
Good service, everything is well explained.
The minus is that:
I wanted to take out a loan at 13.5% as indicated!
And, it turned out that it was necessary to purchase an extended package for the card, for 1470 b.r.
So that 13.5 remained%
And it turns out that you take 15.25%
And if you refuse the extended package ...
then 19.99% for the loan.
It was a discovery for me)Overall, a good bank with good solution packages.Packages are even better than those of famous "brothers"- especially for cash withdrawal.
Dobrabyt Bank attracted me with its kind,
attentive attitude to customers, cultural staff, calm atmosphere and, not least, a convenient smart application, somewhat similar to the BSB bank application, only less decorated, but quite understandable and accessible to older people who, thanks to this, may not spend time at the checkout. Here is a BANK DUBRABYT.
Despite the small number of people, it takes a long time to wait!
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Show business's response
fusiion
Level 14 Local Expert
September 6, 2022
I received the card in less than 10 minutes! Thanks to the employee who worked on customer service on the issue of receiving plastic cards on 6.09. Great job, without unnecessary information and annoying offers of additional services! The employee is a guy, I didn't remember the name (
A small branch of a well-known bank.
Due to the limited area, there is little space and this is the biggest disadvantage, otherwise nothing special. The staff is polite.
The room is small, but there is a place to sit down. Electronic queue. If you search, you can't find it right away. There is no parking lot, but you can put it along the road.
You don't have to wait for a good bank at all, you solve your business without problems
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Show business's response
ТашаАлек Д
Level 14 Local Expert
September 5, 2019
Everything is normal. There is only a feeling that more ticket offices are needed so that queues do not gather for 30-40 minutes.
And mostly, it's not even bad.😉