The service is at the highest level, I thank the manager of the legal branch, Aizada Abdildina for the attentive attitude to the client, efficiency, professionalism! I am very glad that this particular manager is assigned to me. He will always help, he will call back, I always get competent answers to all my questions! I'll bet you five *
My sister, who lives in Aktau, Kazakhstan, urgently needed money to close the loan. We had a Freedom bank (Kazakhstan) card with a multi-currency account, including a ruble account (Russian rubles). We transferred the money to my sister's ruble account in the same bank. My sister went to the bank's office to withdraw the rubles received there from the account. But she was refused this, referring to the fact that there are allegedly no rubles, which causes great doubt. This bank has one of the lowest conversion rates (not profitable) rubles to tenge. They couldn't say when the rubles would appear in the bank either. It seems that the bank's employees are forcing customers to convert rubles at their very unfavorable exchange rate.
I opened a deposit card in the Russian Federation remotely, an IIN (an analogue of an INN) is required for Russian citizens, video verification with a bank employee takes place when opening, a passport and an IIN number are presented, an account is opened a few minutes after successful completion. Plastic delivery costs 20 thousand tenge, an anonymous card is delivered quickly within 2-3 days. Replenishment is possible through Sberbank and Digit Bank, it happens almost instantly