Bank Freedom Finance Kazakhstan
32 reviews
December 3, 2024
While I was doing the operation at the cash register, the cleaner was constantly walking from behind (she had a bucket right at the cash register, although there should be a restroom for this), then a friend (not a bank employee) of the cashier approached without a coupon and a queue with the phrase "I need urgent", despite the fact that there was my number and constantly looked at what he was passing to me the cashier listened to everything - and there my personal data and money, which should not be for 3 persons!
The cashier made a mistake and sighed all the time and looked at me as if I had entered the old udv in the documents, and not her.
The cashier hurried me and gave me the top phrase: "don't count the money!", without really letting me pick up the documents and count the money, she launched her friend!
And of course there was one cash register!
This is not the first case of admission of 3 persons during cash transactions.
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January 8
The real situation: We spent 2 hours in a queue (they serve 1-2 people in a window per hour) and heard: you need to contact technical support, we cannot resolve the issue. We contacted tech support, where we found out that we had the wrong middle name in their database. We were told to go to the bank. We came to the bank, spent an hour in line, and heard go to the PSC. There's nothing we can do.
A curtain.
If you have nothing better to do in life, open accounts in this bank. Any petty problem results in a waste of a lot of time.
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December 5, 2024
I didn't like the feeling that you didn't come to the bank, but to a casting or an excursion where the museum keepers are sitting.
They don't explain anything to you, they can't really tell you how they work, as a result, I spent a day making a dummy card... why don't they check it first, and then give it out like in altyn bank. I did not like the service at all, the specialist does not deal with you, but with his own affairs, although you came to him and does not really know the process.
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August 7, 2024
My questions were resolved quickly, professionally, and within the stated time frame. Bank employees are polite, smiling, customer-oriented! It's nice to chat! The atmosphere is comfortable
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January 6
I fell for the rating. I came to issue a card on January 6, having found out the package of documents at the bank's call center. The on-site managers assured that starting from the new year, all cards will be issued through a financial monitoring check after 7 working days, and they requested documents that were clearly not required (registration in a rented apartment). In another branch (a 15-minute walk), the card was opened day after day without any problems or hassle. From which I conclude that this is the arbitrariness of managers.
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November 21, 2024
ONE OF THE YOUNGEST BANKS IN OUR COUNTRY. I LIKE THEIR IDEAS AND STRATEGY FOR WORKING WITH CLIENTS. VERY GOOD MANAGEMENT. I THINK THIS BANK HAS A VERY GOOD PROSPECT. SO I RECOMMEND IT TO EVERYONE.
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November 20, 2024
I liked everything! I decided to get a Kazakh bank card. Fast, convenient, there is a cartomat. I recommend it!
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July 23, 2024
Employees do not give all the information, I wasted my time to go to the back of the brokerage account, it turned out that the card is free only of a certain type. And the usual one is in any case for 30,000 tenge. I just wasted my time, why the employee was sent to another branch to open a brokerage account, without explaining all the details.
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1
July 16, 2024
A luxurious office, Excellent service.
However, it turned out that the card did not work immediately, but then it worked! very convenient for Russians)
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May 29, 2024
I went directly to the office, they have a convenient location, the staff is also polite, good service, I will take a loan for an individual entrepreneur here.
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2
December 7, 2024
They helped me solve my question in 5 minutes. They work for a long time and are conveniently located.
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March 28, 2024
I opened the card
Non-resident
Everything was quickly told according to the conditions
The card was ready in 5 minutes
Not named
In 4 currencies
Responsive staff
Recommend
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5
January 6
We were deceived about the conditions for opening the card, we reached another branch, everything is fine there
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January 18
In the summer of 2024, they opened an account and issued a card for 6,000 rubles for Russian citizens.
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July 23, 2024
For the birth of my son, I wanted to give my wife a gift, buy a car) she wanted the red one, but unfortunately I didn't have enough for that model, I took a digital car loan here, favorable conditions and fast registration. I managed to get discharged!)
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4
July 30, 2024
For the birth of my son, I wanted to give my wife a gift, buy a car) she wanted the red one, but unfortunately I didn't have enough for that model, I took a digital car loan here, favorable conditions and fast registration. I managed to get discharged!)
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4
July 30, 2024
I have my own sole proprietor, I am engaged in wood, recently an expensive machine broke down (And there is no way to work without it.. I applied to this bank, they even helped me remotely to arrange everything, I immediately ordered, even a brand new machine has already arrived.
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4
January 4
Clear, fast, professional
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July 27, 2024
I have my own sole proprietor, I am engaged in wood, recently an expensive machine broke down (And there is no way without it.. I applied to this bank, they even helped me remotely to arrange everything, I immediately ordered and a brand new machine has already arrived.
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5
July 22, 2024
I have my own sole proprietor, I am engaged in wood, recently an expensive machine broke down (And there is no way without it.. I applied to this bank, they even helped me remotely to arrange everything, I immediately ordered and a brand new machine has already arrived.
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5
August 23, 2024
Thanks for the service, the manager was clearly explained correctly, they already changed their mind about taking out a mortgage😂😂😂
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July 27, 2024
Kamila the manager does not know how to work with clients, she thinks at some point that this is her bank
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1
September 18, 2024
Politely Quickly And courteously
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September 25, 2024
Everything is fast and clear
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October 12, 2024
Everything is great. I recommend
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April 7, 2024
In the city center, it is very difficult to park
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April 26, 2024
It takes a very long time, it takes an hour to get one certificate
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1
October 6, 2024
Friendly staff
The cartomat is missing.
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February 26, 2024
Non-residents are refused to open an account, the specialists are not very friendly, unlike the security guard.
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2
June 25, 2024
With this digital loan, I upgraded my car. I sold the old one, bought a newer one,
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April 3, 2024
Competent specialists!
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April 15, 2024
Everything is fast and clear
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