Bank of Georgia

4.5

23 ratings

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Level 2 Local Expert

Hello respectful Bank of George employees I did not understand anything I have been to many countries how many banks have cards I receive money in all of them I withdraw money I transfer money there was no problem with any of them but this George Bank always has problems always has problems I went to a restaurant to eat I wanted to pay for the meal my bank card is closed what kind of bank is this I did not understand can you explain what kind of situation I was in I went to the bank that day I asked the bank none of their employees know it does not comply with our internal policy that's why they say we closed it They do not give a reason it is not a reliable bank it is not clear when and where the card will be closed They do not give any reason.

Светлана Я

Level 7 Local Expert

I understand perfectly well that dissatisfied people write bad reviews, and those who are lucky write good ones! I was unlucky. I applied to make a student's (student's) travel card. I visited this department 4 times. From the first time, they could not give a reasonable answer about what documents were needed. The second time they said that they needed a natarial translation of the child's birth certificate, clarified about the copy - they agreed. (because another original translation and notarization will cost about 60 lari). The third time I took a copy, but then finally they decided to read the document that the school had given. And it turned out that it lacks the child's ID, as it is registered at school. I was already walking 4 times in full confidence that my torment was over. That was not the case! They still demanded the original translation of the birth certificate. I spat and decided that we would do without this card. Unfortunately, not all operators can speak English well. On this 4 landmark occasion, there was a British citizen in the department. She also swore at them, threatened to give an interview to the BBC, and after an hour of torment asked to call medical help. That's the way it is. Alas, I am very angry and dissatisfied with the service

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Павел П.

Level 10 Local Expert

The service is at a low level, waiting for more than an hour and as a result they refuse to receive the card without explaining the reasons

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Dmitriy Zhaldak

Level 22 Local Expert

I opened the card in May 2022. To be honest, I was pleased with the friendly staff, who understood Russian well. The working hours are not quite correct, on Friday, when it says here that they work until 18:00, they worked until 19.00 The staff is going to a meeting. I was supposed to be given a new personal card on Saturday, when I was already flying, but I came on Friday before closing, asked them to check, maybe I came, the consultant clarified and gave me ahead of the promised deadline. Like this bank directly. If you open an account / card with this bank in May, there was such a procedure: 1. Come to the bank and pay GEL 50 for reviewing the application 2. On the website kyc.bog.ge fill out the form - you can specify a Russian number, but it is better to purchase a local one 3. I received an email that I can come for the card by e-mail, not by SMS, maybe I specified the RF number. 4. You can get a non-registered card from any bank. Open a personal account +3 working days and another 10 GEL 5. Card maintenance per month 5 GEL The Golden Crown 1. In May, it was possible to withdraw only in Bank Express branches - these are such points of the same bank only with cash desks. 2. They were filmed in Lari, even though the transfer was in dollars. But in general, it was still better at the exchange rate than a dollar for 130 rubles.

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