The bank has some good chips. But the unreasonable deposit deductions are infuriating. I'm already on my way back. I advise you not to keep all your money in one basket.
A wonderful bank, which manifests itself even in such small things as the comfort of the conditions in the branch. The staff here is excellent and the atmosphere is great. New furniture, clean, not stuffy air, beautiful and polite staff.
Thank you so much for your help! We quickly agreed on the loan and the rate is adequate
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Эвелина Смирнова
Level 4 Local Expert
September 29, 2024
Wonderful! I made a card for the child, it is convenient to use, good cashback and useful financial habits are formed. He is pleased that he has become more independent, and I can unobtrusively control his spending and expenses at any moment.
I ordered a card for my daughter RBK mini here, I am impressed with how much time they gave me and explained the nuances. The application to it is interesting, useful and informative.
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Алиса Давыдова
Level 12 Local Expert
July 13, 2024
I ordered Prisma Platinum, it has an absolutely amazing diode, it looks stylish. It is convenient to pay using Paywave, there are many advantages in traveling and cashback is provided. Special thanks to the manager for telling me about the Lounge Key, I have already used it with pleasure.
They have the best department, they never collect queues and they are able to communicate with customers normally.
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Лариса Дорофеева
Level 10 Local Expert
July 11, 2024
They always greet you politely, it is comfortable to be in the department, clean and everything is modern. The cashier is attentive and correct in communication, does her job flawlessly, does not collect the queue.
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Гордей Ларин
Level 4 Local Expert
December 17, 2024
I opened a Safe deposit from them, a great offer! The bet was excellent and gave a free debit card to all use. When I have a large amount of money in my hands, I want to keep it as best as possible, this option suits me best.
Here you can always get competent advice and arrange everything without leaving the table. High-quality and modern, without red tape and unnecessary words. Special thanks to manager Aidana!
The other day I became a client of the bank, it's too early to judge, but I didn't notice any negative aspects. I made myself a debit card here, first I took Prisma Gold. The manager suggested how the most optimal in my case, if the balance is saved at least 500 thousand, then it will be free, also cashback from everything. They didn't even do it in 5 days, as they initially said, but they took it already on the 3rd. Activated without any problems, replenished the balance without commission via cash-in, convenient!
Thanks for the help with opening the card, I didn't know exactly which one I needed to do. I chose Visa Signature, it is very convenient when traveling abroad
I am very happy, they know how to work. They always serve you quickly and explain everything patiently.
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Семён
Level 4 Local Expert
October 23, 2024
There are a lot of cards, I was even confused about which debit card would be better. Thanks to the manager, she helped me understand the difference and did not pour water into my ears! As a result, I issued a Visa Signature, and cashback and travel privileges
I was running out of time, I ran in to top up my deposit. There were 4 people in front of me, I just started to get nervous that I was standing in line for a long time, as the cashier served everyone, not a person, but a meteor! She works very quickly, but at the same time attentively, and she will say a kind word to each client, smile, and charge me with positivity. It's a good place!
A good compartment, clean inside, travel is not difficult. I was here yesterday, and before that in spring and at the end of summer, it is always calm and there is no fuss!
The bank is one of the best where I was served. Managers have no patience, always with a smile and ready to help. I noticed that they talk to all customers equally politely, even a teenage girl was called by you.
A good location of the department, a good team and even a stylish repair. Usually visits here are not associated with stress, they do not make you wait and pay due attention
Yesterday I went to open a deposit, I liked the safe conditions, they made a card for him for free, and you won't have to pay for the service either. A very pleasant employee, well-advised, no formalism.
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Артемий
Level 10 Local Expert
September 26, 2024
I have been applying to this bank for many years, and they are only changing for the better. There are a lot of new cards and offers coming out, well done! Now we have taken a mortgage with state support, the payment is acceptable, and most importantly – immediately clearly explained all the conditions.
It is convenient to enter here after work. There are no queues and parking is close, but the problem is not only in it. It is much more important that the specialists here are qualified and friendly, it is pleasant to apply.
The bank itself is like a bank, but the area in front of it is an indicator.... So-so. Everything is old, Soviet still, unkempt, no flowers, no trees. A wish to the bank to put its territory in order and thereby show respect for its customers
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Иван Васильев
Level 4 Local Expert
October 23, 2024
I made a million tenge deposit with them, then I chose Safe. I was satisfied. The bank is normal. They didn't cheat, they paid everything clearly
The bank is not bad. The service is 9 out of 10. Polite managers. Customers make concessions. In controversial loan situations, solutions are found that are mutually beneficial to both sides.
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Анфиса Корнеева
Level 7 Local Expert
September 22, 2024
They work quite well. There is no fuss, but they do not keep you waiting. They talk correctly and respectfully, answer all questions in clear words
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Геннадий Ремезовский
Level 12 Local Expert
March 20, 2024
A good modern bank, basically I do everything through the application, and if I come to the branch here, then there is also no negativity. The service is fast and friendly.
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Эля
Level 10 Local Expert
July 9, 2024
I gave my son a card here, everything is fine. Explained everything to my son in simple language, showed me how to control his expenses through the app.
A disgusting bank, managers of any kind, 2 people were released in an hour, one walks back and forth, it doesn't look neat, for the first time I was there in the end I didn't do anything because there was no more time to wait, in general I won't go back there anymore!