Hello!I applied to your bank for the first time, I am writing a negative review, I contacted Alisher's manager on July 25.Saraishik 11, waited a week for a response to my request, until she called and asked for an answer, what kind of managers do you have?they pour water in their own defense that they cannot get through, etc., I read the reviews and by my example, I want to note that you should not contact this bank, because employees do not work with their clients from the word at all.I am sorry for the time spent, I will not recommend this bank to anyone, because of the negligent attitude and inaction on the part of the employees.
I took out a loan for 10 years secured
by an apartment. I paid without delay for 8.5 years. In September, she repaid it ahead of schedule. I still can't withdraw the deposit. Then they will give the original documents, they will forget to give the bank's letter about the withdrawal of the deposit. The letter will be given, the power of attorney will be forgotten. The power of attorney will give the letter is made up with errors. We fixed the errors today. I'll go to the PSC again tomorrow. I hope they will accept it. RBC Bank on Saraishik, Astana. I put 1 out of 10 points
Friendly and competent staff, respectful attitude towards customers, waiting in line does not take a long time. I personally had a good impression after visiting the bank.
A good bank with its pros and cons, courteous tactful service, a delightfully pleasant and cozy atmosphere, I don't want to leave right away. Experts try to solve any issue
Probably the worst bank I've ever used. That support, that personal visit are nothing but negative emotions. It seems that employees are specially taking courses on toxicity.
I don't even know what to write, I took out a loan, the interest is crazy. Why, you may say, I gave them a 4-star rating, is because it is the only bank that has approved a loan to me.
I came from Russia to make a card at this bank. We set conditions for 50,000 tenge per month of service, the issue of the card for 10 days.
I went to another bank (I won't name it) and made a card in 10 minutes with a service of 1500 tenge per year.
I wish the management good luck with such bestial conditions.
I liked the department, the staff is good, I came almost to close and the girl opened the account very quickly and solved all the issues! I managed everything and was satisfied