I am a regular customer of your bank on Troitskaya. Your staff is wonderful, the service is fast and wonderful. The only wish of course is that it's summer now - and it's sooo stuffy in the waiting room, even though the windows are open, but the hall is so stuffy that while I was waiting for my turn, I could faint. Visually, the air conditioner is on, but it is clearly not turned on. We kindly ask you not to save money on customers, and on employees - I can't imagine how they spend the whole day in this mess
They sell currency with "spots". If you suddenly have to exchange- they will not accept you back. I wonder how such a bill gets on sale to them if they have all the tools to check. I can't imagine how a client can check bills for "spots" when everything is visually in order. The only excuse is that the client himself ruined it (the bill)...
A bank is like a bank. There are no complaints except for one. I forgot and sent money to my RRB card from another card of another bank. Only then did I remember that if you send them through the Erip on Friday evening, you will see them only on the next banking day. Prior and Alpha don't have such nonsense.
The bank is not bad. It's just not clear why he has it all the time. is it constantly the lowest currency purchase rate and the highest selling rate? Nearby, even in the currency terminal, the exchange rate is higher. Not enough money or a manifestation of greed? Another disadvantage is that the department at Trinity starts working from 10-00. It's very inconvenient. And the constantly changing conditions of banking services for the worse.