An excellent bank, the quality of service is excellent, they do everything efficiently and quickly, besides the currency exchange rate is quite good, clean, beautiful, the approach / entrance is quite simple and understandable
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Юлия Флегонтова
Level 7 Local Expert
April 19, 2024
Be careful when applying for a loan. The specialist deliberately says that for each loan application, YOU MUST CONCLUDE a SERVICE of 1’000 rubles (Teledoctor 24 LLC)
. Only after carefully studying the loan agreement, you can understand that this service is not a condition of the bank! It's just that a specialist earns a percentage of sales in this way!!! And the bank itself turns a blind eye to all this! And even more interesting is that Teledoctor 24 LLC is a ghost organization, they do not terminate this service, do not call back, put the receiver on the client, do not name their legal address, do not name the full name and number of the head, the head of this organization does not get in touch!!! And they refused to say where the book of comments and appendices was located, said they didn't have it and hung up. Are these actions fraudulent???