Банк РРБ
101 review
September 3, 2024
Everything is clear. All questions were answered, all services were performed. The parking lot is not very large, so if there is a place somewhere in advance, it is better to park the car and walk a little!
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August 27, 2024
There are no advantages at all! They do not delve into the situation.I bought $ 400 from them in their exchanger in Loshitsa, so then when I handed over $ 100 in 2 weeks to the same exchanger, the same employee who sold them rejected it!!! The head office did not decide anything, but said, "how can you prove that this is the right bill? As if I have nothing to do but dig into this particular bank.The only thing is, while I was in the store, I asked MY GIRLFRIEND to withdraw Belarusian money from the Belarusbank ATM and buy $400 next to it.And this boy in the exchanger, apparently seeing her in glasses for vision with thick lenses, and her eyesight is bad, and she doesn't really understand $, GAVE her one with small spots a little bit on top of a 100-dollar bill and was like that! In general, keep your eyes open if this most unpleasant bank is on the way.KYU!
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1
January 10, 2024
A wonderful bank, almost always a minimum of waiting in line, courteous staff, there is a coffee machine with a huge selection of drinks (by the way, strangely enough, it's very tasty coffee for the machine), in general, as it should be for a European-level bank...the service is excellent
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3
November 22, 2024
The service couldn't be worse.
The waiting time exceeds all imaginable and there are no limits.
The attitude towards the client is expressed in one phrase of the administrator - and what can I do.
Disgusting
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2
July 22, 2024
Why do you give stamped bills -they are not accepted in your bank afterwards! In the exchanger at Nesterov 49, my mother was given $ 20 with a stamp-and she sees poorly, plus not very much lighting in the exchanger, and we only saw at home! You answer, there are rules in every exchanger-you know what the employee of the exchanger said-"SHOVE THESE RULES FAR AND DEEP!" And yes-have conversations with the girl from this exchanger- Keda E.A.- rude and rude to customers!!!
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2
July 11, 2024
Everything is fine, except for the lack of parking for customers. The service at the bank itself is wonderful, the staff is polite.
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December 16, 2023
I want to express my gratitude to the girl who opened the card to me on 12/13/2023, unfortunately, I do not know the name. Friendly, sympathetic. The department itself is pleasant, there were no people, I received a card in a day. The impression is the best, people love their work and treat customers well. I will definitely recommend it to my friends.
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2
January 2, 2023
The client of this bank has been for 7 years. At the level of individuals (employees), the bank has never disappointed. Everyone was always friendly and ready to help. So far, everything has been fine...
But when I had a non-standard problem that required flexibility in solutions and an individual approach to the client, the bank turned out to be completely insolvent and outdated in (not) trying to solve it.
It turned out that I, as an individual entrepreneur, missed the expiration of my salary card and transferred money from the individual entrepreneur's current account to it. As a result, this money was stuck without the ability to redirect it anywhere or use it in any way.
The service told me that you can withdraw them or transfer them to another card only by contacting the bank in person. But I live abroad and I don't have such an opportunity. I made an official appeal to the bank with a request to find a solution and help me unlock the money: if humanly speaking, I was just kicked off, they say, it was my fault that I missed the card's expiration date.
Firstly, from a technical point of view, this is a big nonsense: not to give access to the funds in the card account (so that I can transfer them to another card or somewhere else on my own, via Internet banking). Some other, more modern banks have implemented this feature long ago.
Secondly, is it really impossible to find any other way to give me access to this suspended money, other than "personal treatment"? Can't I write some kind of application and send it through arbitrary documents in Internet banking as an individual entrepreneur? Can't I send the same application by registered mail to the bank's address? How is this so different from the fact that I will come to the bank branch in person and fill out the same piece of paper?
I understand that this is probably some kind of bank policy that employees unquestioningly follow, but a modern bank that really cares about its customers is different in that it tries to help them, and does not "poke" its nose into this policy, saying, sorry, we can't help, we are to blame.
Moreover, in fact, it's not worth a damn: just accept my application in any form with a request to transfer the suspended money to another, my own card within the same bank - and implement it.
When the 21st century is in the yard, "personal appeal", and especially on such small issues, should be a relic of the past, as well as the inability to find an individual solution in such cases.
This public review is another attempt to reach out to the bank and get help. I will delete it if it works out, because, as I wrote above, I am more than satisfied with the work of the team, apart from this case. Otherwise, I think that people, potential customers of the bank, deserve to know that one day they may find themselves in a similar situation and will not receive any help - then, perhaps, it is worth choosing another, more reliable bank.
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15
August 9, 2023
Fast and prompt customer service.
Comfortable meeting rooms. Delicious coffee and many other buns !!!
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February 2, 2024
A good bank, attentive attitude to customers. It's bad that you can't put the car next to it, you have to walk from the cemetery, and sometimes it's pretty fast (the bank is still)
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November 28, 2024
You can visit only if you don't feel sorry for your wasted time.
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December 13, 2023
Excellent service. Friendly staff. There is practically no customer queue in the morning.
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1
October 27, 2023
I have agreed with the Treasury of the bank on a special exchange rate for currency exchange operations. I arrived, stood in line and heard that they were not ready to carry out the operation according to the course agreed with them. I do not recommend contacting.
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4
September 23, 2023
Everything is very fast, the staff is very professional. Thank you very much!
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1
March 14, 2024
There are always excellent exchange rates for buying or selling currencies. The staff is very friendly and courteous. No matter how many times I stopped by, I never expected more than 5-10 minutes.
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1
September 18, 2024
The bank is good and reliable
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January 5, 2023
Excellent quality of service. Almost always, currency bonuses are among the best. Classes are closed from the hall, which is very convenient when you do not want to solve your financial issues in front of strangers, as it has become "fashionable" for some banks.
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2
1
August 23, 2024
An inadequate girl is sitting at the reception. He answers all questions aggressively and boorishly. Do not forget that the job is to consult, not to scare others away from yourself and the bank.
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1
February 16
Friendly staff.
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April 9, 2023
The attitude towards the bank's clients is so-so. There is a lot of pathos-not enough work. There are many ticket offices-a maximum of two are working at the same time. There are a lot of employees moving around the bank-there is little service and maintenance
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3
1
September 23, 2023
They took money from my relative for considering the possibility of giving a loan, the loan was refused without explanation
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4
July 10, 2023
I do not advise , there are no rules , they do as they want , they do not go to a meeting with a client , so if you want more problems in life , come here 😄
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5
February 14, 2024
The system does not work well, the exchange is written by one in reality by another and the cashier does not warn about it.
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March 16, 2023
Convenient location, close to home and currency exchange rates are always better than in banks within a 2 km radius.
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3
1
May 15, 2024
Good courses, fast service
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June 19, 2024
Convenient and high-quality!
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July 1, 2022
The working mode for people is done right, neither before work nor after, and in addition, they do not work on weekends!
Thank you, I'd rather order a card from another bank
By the way, the work schedule on the map is not correct
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3
May 7, 2023
Good fast service, high-quality specialists
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1
1
June 7, 2022
The service is normal, but sometimes the staff does not want to hear you or does not listen because I asked them to put a certain amount of dollars on the card, and for reasons that are not clear to me, they took and transferred $ 100 to Belarusian rubles, and put everything else on the card.
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1
June 29, 2022
The conditions for RKO are the most favorable: the cost of packages, % on deposit, free delivery of proceeds, exchange rates, intelligible staff. There are disadvantages for cardholders: few ATMs, low% on deposits for individuals.
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2
May 18, 2024
A good bank, customer-oriented
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June 1, 2022
A great bank! Good conditions for the promise of a great team, it is a pleasure to cooperate.
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3
1
April 30, 2022
Competent staff, everything is fast and efficient. Special mention should be made to Natalia, the head of the department
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1
1
April 29, 2022
Convenient location, favorable products and conditions, 24-hour ATM, 24/7 information support
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2
2
August 22, 2023
Thanks for the minus money when receiving money from abroad. The best bank!
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3
June 20, 2022
The information on the site does not correspond to reality, instead of reference information there is an active guard. Customer focus is zero. And the review does not take place the first time
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2
May 27, 2022
A client of the bank. Before the sanctions were imposed. Everything was fine with me. Moreover, there are enough branches of the bank. But now. It is not possible to pay with a card in online stores. I called the bank several times and asked. The bank is going to do something. And in response, silence. And so it has been for 3 months. I had to purchase a card from another bank.
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2
June 18, 2022
A modern bank with professional service and attentive staff. ATM is available 24 hours.
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3
August 17, 2023
I use this bank. Usually a good currency exchange rate.
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2
August 8, 2024
A good bank
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1
January 19, 2024
Parking is bad, there are few visitors.
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February 26, 2023
We changed it at the best rate and made an individual course
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3
July 3, 2024
A good bank
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July 31, 2020
This is arrogance and piggishness!
I took a car lease from this bank.
I'm paying ahead of schedule. I asked for a certificate to recalculate the loan and tell the remaining amount. The "lovely" bank employees asked for 10 rubles for this service. Hey, are you out of your mind there?!! For a piece of paper that other banks give you without problems, you need to make a bunch of requests, fill out incomprehensible forms, sacrifice a calf and pay more money.
Customer focus is at zero. If you contact this bank, you will be ready to take off your last socks.
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7
5
September 16, 2022
Excellent staff for servicing legal entities!
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3
1
December 9, 2023
A good course
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June 14, 2022
Fast and reliable. The course is one of the highest
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2
1
November 11, 2022
The service is good. I received the card
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1
1
April 15, 2021
I often use the services of this bank to send money to my relatives in Russia. The best conditions for this service.
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3
1
August 4, 2022
Good bank, excellent service
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3