The bank looks great after internal changes, everything is very convenient and comfortable to be inside, the correct location for issuing coupons, fast service.
The attitude of employees towards customers is terrible! We applied online, the loan was approved, we applied to the bank for receiving and signing a loan agreement, to which the employee said, if you applied online, then sign it yourself. They called the office.the center, where they consulted and said that it was possible to sign at the department, arrived again, started shouting and refused to sign.
There is always a long queue, which means a good bank, since people go there, at least one more cash register, and so that it is closed, otherwise it is awkward when manipulating large amounts, and everyone is looking at you