The ATM has been closed since Friday, today is already Tuesday. On Monday, I asked a bank employee when the ATM would be repaired, the employee said she did not know. Before that, I asked her about the Fast and Furious currency card, how to open an account. She said drive up to the bank branch on Partizansky Prospekt 23, they will tell you everything there. Seriously?? In that case, why are you sitting there at all? To sit on the phone? As I don't go, a bank employee sits and sticks in the phone. There is only one answer to all the questions, I DO NOT KNOW. It's a disgrace
The ATM does not work very often. The bank's employees cannot answer the usual questions about the terms of the cards. They are sent to other branches of the bank. How can you not know the terms of the product that the bank sells? The service is terrible.
I would like to express my gratitude to Alice, a student at the hairdressing course, for the high-quality service and high skill. It's always nice to be your model. Thank you.