Hello.
You have a disgusting service, or rather, it does not exist at all.
I arrived at the appointed time, a man is sitting in the chair, the master is busy, they ask me to wait, they are still busy for 15 minutes.
When I was asked when I would be accepted, they answered that maybe in 10 minutes.
You are not customer-oriented at all.
I'm not surprised why the masters constantly wipe the client's sofa at the entrance.