Greetings to all!
We were very warmly welcomed
Everything was explained- intelligibly and informatively!
We did everything quickly and clearly!
They even offered a discount
Although I didn't ask for it!
I recommend this dealership!
To be honest, I visited them a couple of times and I didn't really like it. The managers are all busy, trying to quickly pile up a lot of information and merge. In general, the service is not bad, but in Almaty it is much better
We did it there on a motorcycle S1000RR.
The story means this:
We arrived at the appointed time and handed over the motorcycle everything seems to be clear. Let's go eat while the guys are working with him there. In two and a half hours, when the moth should already be ready. A call saying that we need a special tool anyway, we won't have time today, okay. The next day after the call, we go to pick it up. We go into the Remzone, a dirty Kazakh is sitting on a motorcycle, a joyful one is gassing in a fuel oil combos. To the question: "why did you get dirty on it?" he answers that this is the norm for us, we also drive cars like this.
That's not all.
The planned maintenance includes an oil change in the plug. They took it apart, the official BMW service.
With a gas wrench and naturally tore off all the edges on the nikes.
That's It Now.
"I recommend it"
In 2022, when traveling for work, I stopped by to buy original consumables. There is not much choice for diesel, but everything that was needed was picked up from the availability. The choice of a decent car, friendly staff.
Lovely salon, friendly staff, comfortable waiting area, free coffee.
I came from the highway — we washed the car for free. Completely. In general, I am wildly pleased.
For which I took off the asterisk: the car was severely delayed, they constantly said "10 ... 15 minutes left, wait a bit"... in total, instead of the promised "40 minutes", we stayed there for a little over 3 hours. Guys, if it's clear that something didn't go according to plan, tell me straight out: We have a delay, we need another hour or two. Then I would have gone to do other things. Well, my wife asked for a cappuccino - they cooked it with sour milk, although these are small things 😊
An excellent car dealership with polite staff, met and consulted, the large availability of cars pleases, if something is needed, they will be transported as soon as possible!
The car dealership is pleasant, the receptionist is polite and helpful.
There are no new cars and they can't offer anything.
The tray-in manager has filled in all the shortcomings of the new car sales manager.
Excellent service. I maintain my car, competent specialists. I like everything.
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Anu Dzhan
Level 4 Local Expert
December 17, 2022
750Li, passed here for the entire time of service. Firstly, during the next one, the rear window was cracked, I showed the managers and asked them to provide a video recording from my place of work, to which they answered me with breakfast, okay, I gave up on this and passed it here and further, which came out at 180 thousand tenge. Secondly, at 60 thousand km of mileage, the oil burn began, as it turned out, the employees of this car center did not change the oil, but only refilled it to the old one. Since problems started after the next one, we decided to check the oil, but it seemed as if it had never changed. THIS COMMENT IS A TIP TO THE PEOPLE WHO ARE SERVED HERE TO THIS DAY, BE SURE TO REQUIRE A VIDEO FIXATION WITH WORKING WITH YOUR CAR
few cars are available, it is faster to wait for an order in Russia
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Show business's response
Alexander Romov
Level 7 Local Expert
May 28, 2022
Of course, against the background of everything else, Bavaria is beautiful, but the best thing in Bavaria is of course a car. If someday the service will be as great as the car and the price tag will be a little more mundane for "removing the mount" - 11 thousand)) that's all they can be forgiven for the cars themselves!
A polite greeting, high-quality coffee, a not very saturated accessories store, almost all payment methods, and sales, of course, requires training, they are interested in customers only at the stage of sale, after that it is also a job and it requires resources and attention..
A good choice of cars, very responsive managers, most cars are available, (there is no way to pay for a car with a card (exactly with a card!!!)) Leasing is not available for Russians
Yes, the place was originally chosen correctly. It is easy to find and park)). It is important that managers are very well-versed and do not give you the opportunity to doubt your choice)))) We talked with George, an excellent seller!!! The show room is of course half empty. They explain that cars disperse like "Hot cakes do not have time to fill the car house)))) the service is at the Luxury level. I recommend it!!!
Great salon! Managers are not stupid, they explain what needs to be explained! So far there are no complaints, it seems to me they care very much about the image, so there are no joints!