Today we rested in this entertainment center, everything was very pleasant as always.This is not the first time I have brought children to this center, the children are always delighted, the staff is very friendly and helpful. I would like to express my special thanks to the administrators who answered all my questions about the organization of the birthday today, explained everything very clearly and clearly.
Great place, reasonable prices unlimited for the whole day. In comparison with other children's centers. The atmosphere is very high, beautiful, clean, near the food court with restaurants. I really liked it, we'll come back again.
We arrived today from another area, and the center is closed. The lights are on everywhere, you can see everything is working, but the admin is not in place, the roller is closed and there are no notes. I started calling the numbers listed on the website, but none answered. We walked around and waited. A very young girl came in, very busy on the phone. I opened it, without explaining anything, punched the check, everything fell off. I pulled all the information out of her with tongs. Unfriendly from the word at all. To my request to write on the door at least that she went away for 5 minutes, she replied, "yeah, I'll write for 5, but I'll stay for 10 and get a scolding from the management." That is, the fact that we did not understand at all whether the center was working or not did not bother her . The check is punched incomprehensibly 8 * 2 = 16 p. To my question, what is 8? The admin replied, "I don't understand the receipt myself, that's how you get unlimited 16 rubles and that's it."
I consider the Basilica one of the best in the city. We visited all the shopping centers of the city. But it 's getting outdated . In addition to the fact that the carousels do not turn on, as in many DC, the screen with games is already for an additional fee.
There are several Tolokars, only one of them is whole, the rest are driving badly, broken.
The bizibordiks on the walls are not functional in places.
A kitchen corner without dishes and a sink. It looks like Ikea, it's good, but it's not interesting to play with it, there are no additional toys for the kitchen, it turns out it's worth doing nothing. All these shortcomings could be made up for with a very small infusion of funds, I'm sorry, Polesie dishes are not expensive, you can buy and put them.
Cannons with balls are no longer working either.
As already mentioned below, I would like to emphasize that no one ever looks after children. Safety precautions are not observed and are not monitored. Well, this is before the first tragedy, then they will bite their elbows.
There is a large slide from which you can decently fall, there is also your responsibility. There is a new dolphin carousel and puzzle game. They made a rearrangement, it is clear that the owners were engaged in a little bit of the center. Please do not lower the bar, in general we like you. Visitors, take the children a change of light clothes and socks. It's always hot there.
It's normal for a child, but the fact that you need to pay for an adult is nonsense, there is no such thing anywhere, we went once and we won't go anymore
A very weak center. No one is looking after the inventory, half of the gaming complexes are broken. Except for the trampoline and the maze, there is nowhere else for the child to play. In general, if there is a choice where to take the child, it is better to avoid this place.
A good place to entertain children. You can leave the child to play for a few hours, and make the necessary purchases yourself. Loyal prices, especially if you take a subscription for a day.
The cashier girl, the youngest, has been working recently, is not polite, does not give checks, writes time on the bracelet a few minutes earlier than it should be! He will never ask about a discount card to make a mark where the 6th time goes as a gift! Due to such employees, the impression is already negative (
Both the child and I like the center itself, but before the staff were better than this person!
The child liked it! Attentive staff. Everything works, the slides are a bit extreme. Next to the food court, you can sit with friends. Of the cons: the toilet is too far away.
There is terrible dirt inside the center: the child came in pink tights, left in black). The receptionist was covered in soap, couldn't do anything, was rude and freaked out. No one is watching the children: they run, collide, embroider their noses - no one cares. We won't go there anymore.
Hello.
Among the advantages: The most beautiful children's center for Instagram photos of a young mother. Everything is in gentle, calm tones. I have two children aged 3 and 7. You can't kick them out of the children's center with a broom. We are visiting your center for the second time as birthday guests. We would like to mention the administrator Julia is friendly, pleasant and sweet! The animators of the center are wonderful. The costumes are obviously expensive and the program is super. We had an animator Andrey krasavets written, you can write out a bonus for him))))
Of the cons: There may not be enough entertainment for children 8+ The toilet is far from the center.
The place is not bad, slides, trampolines (3 pieces), balls, large cubes, we often go there with children. But the only disadvantage in my subjective opinion is that it is very hot and stuffy there from the KFS and other fast foods. Even though there are air conditioners.
The staff is not very friendly. I didn't like that no one was watching there for anything. Children on a trampoline jump on each other. One child under the age of 6 definitely cannot be left there!!!! As such, we also had fun, no rocking chairs, no rocking chairs. A child of 1.6 has nothing really to do there, they barely stayed for 1 hour, and then they left earlier. For this money, it's better to go to a clean center. There is much more choice.
The receptionist's girlfriend was waited for about 10 minutes in order to pay for the child's entrance to the playroom. The price does not match the quality. There are dangerous high slides in the room itself, and none of the employees are around to monitor what is happening. Even when some kind of accidental situation happens (a child falls, cries, etc.), none of the employees simply sees it. You automatically look after your children and others.
The children's center looks "tired", a lot of things are broken or not working, there are few balls, the constructor has been removed. Accordingly, there have been practically no children lately. The management should put everything in order.
Everything is convenient for both children and parents, BUT! There is a difference in attitude and friendliness, one shift is fine (no comment), but we got to the other shift this Sunday (04/4/2021) - a lot of arrogance, no smile for you, and communication is as if We owe her something and forgot to bring it.. there is tension and negativity.. It's not pleasant! I believe that people who are easy to communicate and without any pathos should work in such institutions
The child's birthday was celebrated in this center, the staff was polite, the prices were reasonable, but the child was injured because he hit the metal frame of the pouf in the birthday boy's room with his foot (as a result - hospital, CT scan, seam). Dear administration of the center, pay attention to this case, it may be worth considering an option with a simple replacement of furniture. And parents, be vigilant. I have no complaints, because this is an accident, which is especially pleasing even the receptionist girls were worried, called and asked about the child's condition, but I hope that everyone has drawn conclusions from this unpleasant situation.
A great place for a child. There are many different activities for children and it was interesting for dad and mom. An unlimited subscription for the whole day (15 rubles per weekend for a child over 3 years old) allows you to have fun all day.
There are a lot of children on weekends who make a real mess in the center!)
In general, a normal center, although not large, compared to others, but sometimes you can go with a child.
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Show business's response
Анастасия Д
Level 17 Local Expert
October 7, 2022
We visited this center
A 3-year-old child always and everywhere plays alone, but here he did not want to play) in
There are no games, slides and twirlers, trampoline, that's all) and that condition is no longer the best
I completely agree with the commentator below about the staff and about the games, and the fact that it would be much better for the child to be clean for this money)
And another of the disadvantages of this center is that the second parent comes in for a fee 🙂
In General, I Do Not Recommend It! Visit another one better)
Cool center. We spend the birthdays of both the youngest son and the eldest daughter here. It is very convenient, both kfs and shawarma are nearby. Everyone will find something to their liking.
It's a great place. And parents have a place to stay while the children play.
On weekends, the hour is 10p, unlimited - 15p.
Animators come to entertain children from time to time.
I do not like the fact that everything is killed, the center is relatively new in the city, but they do not monitor the material base, it is unpleasant, we go there only in the most necessary case. But children really like the screen with shooting games)
An interesting game center , but as it turned out , they do not value their customers , are not interested in long - term cooperation , and are unable to resolve the conflict . All this came from the owner of the Basilion CHILDREN's Center. 0 professionalism .
Half of the equipment is broken, for which they charge the full cost I do not understand. The screen does not work, 2 cars are broken, there are no shells for guns, half of the hanging pears are torn off the swing that is spinning.