05/23/2024 I was booked for processing with the departure of gel polish to the master of love on 05/23/2024, I called the administrator back and said that I would not get there because I would not have time and I was offered to correspond on 05/24/2024 . I am a regular customer of this salon who definitely goes to one master, but upon arrival, it turned out that I was signed up to Victoria, but they didn't even warn me about it. I agreed, but I just left in a terrible negative state from her! The girl sat and answered with a stream of negativity , did not work , although very slowly , what I said did not listen to the result of all this , I could not stand it and ate , just sat out the processing and left without finishing the work. It took me 1 hour and 40 minutes to remove and process the cost. 41 rubles . The administrator who worked on 05/24/2024 did not offer any way out of the situation and simply ignored the situation. I was left with a negative and without coverage
I missed a call from them today, I haven't been able to get through for two hours, and accordingly no one is calling back. As usual, the recording will be removed, it was recorded in the summer, the recording was removed without even warning. Change the admin, she is extremely arrogant and probably spends her salary in vain
Inadequate adminstrator ....
I signed up for a pedicure, was going to go, I see at 8 missed, I specify what time I have ...
I apologized, asked again how long I have an appointment ...
To which she said that I was blacklisting you, because you picked up the phone not at 10 a.m., but at 12....
(My shift is very over, I could have mixed it up).
In other salons, such issues are solved more adequately:/