There was a problem with the connection. I stopped by this morning. There weren't many people. They were served quickly. We found out that the reason is the SIM card. Replaced. Quickly, efficiently, without problems. Very clean, cozy. You can sit quietly while waiting
I contacted this office several times, and each time the staff provided assistance in solving problems. The staff is very qualified and polite. All issues are resolved quickly and professionally.
The staff is very polite and pleasant. We helped to set up a SIM card (for Russians). I would like to praise specialist Indira separately. A very competent specialist, she told me everything in detail and helped.
They say in Turkey, customers are offered candied fruits, Turkish delight, coffee, tea. So we don't have that. Otherwise, the service is excellent. As soon as I entered, they immediately noticed, asked me what I wanted, offered options, answered all questions, gave me time to think about it.
Communication and mobile Internet have become disgusting since the beginning of 2024. Constant connection interruptions - then H+, then "Error", then 3G, then 4G. (Poco X3 Pro smartphone)
In addition, tariffs are unreasonably increased every year. On the "Family +" tariff, we spent a year with our family for 11990 tenge per month, now the news is - pay 14390 tenge! 20% more at once!!!
Where is the Antimonopoly Committee looking?!
The service is terrible. We waited in line for a very long time, and the staff couldn't help us, couldn't solve my problem. Because of them, my number has now been blocked, and all my data has simply been deleted. I am very disappointed.
Yes, everything seems to be fine.. The only important thing is to drive up there and park. 🙂It is possible and far away.. And take a walk along the arbat. ✌️
Employees have a separate +
When I was in the office, an inadequate elderly man came and started shouting and swearing.
A senior employee came out to him and politely helped him, everyone was polite.
The quality of the Internet has deteriorated very much. Moreover, this applies to both 4g and home. Low speed and frequent interruptions, despite the fact that the icon shows LTE. Communication is malfunctioning, sometimes it is simply not possible to reach another subscriber. To all this, an increase in the cost of services has also been added. I saved the numbers that started with the opening of K-mobile. Even the champagne has been preserved from K-mobile's "5 star years". As a result, 2 stars for the connection.
Хороший салон. Есть кондиционер. Электронная очередь. Много окон где менеджеры все подскажут и помогут. Продают как симкарту так и телефоны. Удобное расположение в центре города. Есть туалет, кулер для воды. Всем советую.
It is useless to evaluate the branch, you can only evaluate the quality of communication, I have tried all operators and the quality of communication is not satisfactory for all
Then the base is not working , then the staff went to eat or some other nonsense . And in general, the connection itself has become discount-free lately (
Very convenient location and lots of staff. Employees sometimes help even those who are still waiting in line, which quickly shortens it. Excellent department.
Нужно было оформить для удобства казахский номер , народу много конечно, подождали, зато обслуживание моментальное, менеджеры такие внимательные и приветливые что забываешь про все ) оформили виртуальные симки, все сами установили прямо очень приятно !!!
The service is good
But the service is very, even too slow
For a minor issue, you have to wait 1.5 hours
The management does not take into account the huge flow of customers!
Beeline is everywhere Beeline. The SIM card does not work, there is no connection, the tech support chat does not work. Nothing can be found out and nothing can be fixed. Both in Kazakhstan and in Russia, the quality of this operator is disgusting. On paper, all services are present, including 5G, in fact, neither communication nor SMS work, and in roaming the SIM card does not work at all.
I have been using Beeline for a long time, as a mobile operator and the Internet at home, all the time I realized one thing that they have money in the first place, to unwind you for money as much as possible
Hello, I have been using one beeline number for 19 years now, of which 2 have been using Mobile since 2007. Beeline Kazakhstan.One number is 19 years old thanks to Beeline for the connection,
it became unrealistically expensive, and they made it so that it would be convenient for them and not for the people, the tariffs are very expensive and completely inconvenient, they removed the "GB exchange" function, and so the connection is normal
After all, there are a lot of curls from the attitude of employees, the first time I "ran into" a girl who was easier to say: we only had numbers from 7 thousand tenge, whereas I said that I needed a number for my father, a pensioner, and only on the second visit I got an adequate specialist.
I came to connect the children's watch to the "Everything is under control 365" tariff, but the manager said that Beeline no longer provides these services and that I should contact another operator!!!This tariff plan is available on the website and works successfully!!!Apparently the manager was in a hurry to get home and didn't want to get involved!!!!Terrible!!!!Today they will go again!!!!!
Add one more letter and you will get a word whose body part is there, but there is no word if you believe the children's song. Somewhere there is a shawarma, and somewhere there is a shawarma.
Качественный офис! Отличное обслуживание и что дольше всего нравиться, так это люди умеющие вести диалог и слышат что мне нужно от них)
Спасибо вам и хорошего продуктивного времени!
Не помогут и не просите, сначало отстойте очередь, потом вам скажут что нечем вам помочь не смогут)), но сначало скажут купить сим карту котороя потом не пригодиться, это хорошо цум рядом, 1500 в цуме , 5000 в билайне))) цирк с конями)
Хороший, комфортный офис, электронная очередь.
Мне нужна была местная сим-карта, сделади за 6000 тенге. Не смогли настроить есим, но это единственный минус.
Оформили здесь тариф Простой для открытия банковской карты.
Милая девушка на входе помогла сделать талон электронной очереди.
Ждали очередь минут 30. Работает 4 менеджера, все быстро.
Есть аппарат для пополнения счета наличными.
Операторы свободно гуляют. Людям приходиться сидеть от 20 до 40 мин.
Техподдержка вообще не работает.
У меня вопрос. Зачем писать заявление,если вы все равно не рассматриваете его. 3 месяц жду ответа на почту🤣🤣🤣🤣🤦
Номера в маркете имеется, по факту многие номера проданы и оформлены. Думала сбой в маркете не даёт оформить и поехала в отделение, оказывается сколько номеров выбрала ни одной в наличии не оказалась.
База не обновляются , весят проданные номера!