I rarely go there, but there's always a queue.Managers are like sleepy flies.The manager is sitting at his desk, looking at the monitor with an intelligent look, and people are waiting.There is no corporate culture at all, they can calmly talk to each other in front of clients on completely non-working topics.In general, the office is beautiful and bright in the center of the city, the managers are busy anyway, people are not going anywhere- everyone needs a connection.
My archive rate was changed without my knowledge. I have been a client since 2006. In 2021, I had Internet installed at home according to the tariff plan, I pay regularly every month, despite network outages. Then suddenly, on January 25, they pull me out of the archive and change my tariff to a new one, is that possible? I called several times and no one really explained anything to me. You are not working for a client, you will have to change the provider, I still praise you all, but in vain
There was a problem with the connection. I stopped by this morning. There weren't many people. They were served quickly. We found out that the reason is the SIM card. Replaced. Quickly, efficiently, without problems. Very clean, cozy. You can sit quietly while waiting
They say in Turkey, customers are offered candied fruits, Turkish delight, coffee, tea. So we don't have that. Otherwise, the service is excellent. As soon as I entered, they immediately noticed, asked me what I wanted, offered options, answered all questions, gave me time to think about it.
Communication and mobile Internet have become disgusting since the beginning of 2024. Constant connection interruptions - then H+, then "Error", then 3G, then 4G. (Poco X3 Pro smartphone)
In addition, tariffs are unreasonably increased every year. On the "Family +" tariff, we spent a year with our family for 11990 tenge per month, now the news is - pay 14390 tenge! 20% more at once!!!
Where is the Antimonopoly Committee looking?!
The staff is polite. The location is good. From +. From -: Mobile internet sucks. Before the new year, it was possible to change the minute to GB, then the shop was closed.and since April, the mobile Internet has disappeared altogether. I Turned off Beeline. And so, it's up to you.
I contacted this office several times, and each time the staff provided assistance in solving problems. The staff is very qualified and polite. All issues are resolved quickly and professionally.
The staff is very polite and pleasant. We helped to set up a SIM card (for Russians). I would like to praise specialist Indira separately. A very competent specialist, she told me everything in detail and helped.
The most bottomless provider in Almaty. There is no Internet either by cable or by air. But the prices are horse-drawn, 2 times higher than for a similar tariff in St. Petersburg, which has a speed 2 times higher, and it is real.
Then the base is not working , then the staff went to eat or some other nonsense . And in general, the connection itself has become discount-free lately (
The main disadvantage is that I live next to this branch, and they don't even have a branch in our area, so the connection has been postponed indefinitely.
A good salon. There is an air conditioner. Electronic queue. There are many windows where managers will tell you everything and help. They sell both sim cards and phones. Convenient location in the city center. There is a toilet, a water cooler. I advise everyone.
The quality of the Internet has deteriorated very much. Moreover, this applies to both 4g and home. Low speed and frequent interruptions, despite the fact that the icon shows LTE. Communication is malfunctioning, sometimes it is simply not possible to reach another subscriber. To all this, an increase in the cost of services has also been added. I saved the numbers that started with the opening of K-mobile. Even the champagne has been preserved from K-mobile's "5 star years". As a result, 2 stars for the connection.
Yes, everything seems to be fine.. The only important thing is to drive up there and park. 🙂It is possible and far away.. And take a walk along the arbat. ✌️
Very convenient location and lots of staff. Employees sometimes help even those who are still waiting in line, which quickly shortens it. Excellent department.
Employees have a separate +
When I was in the office, an inadequate elderly man came and started shouting and swearing.
A senior employee came out to him and politely helped him, everyone was polite.
The service is terrible. We waited in line for a very long time, and the staff couldn't help us, couldn't solve my problem. Because of them, my number has now been blocked, and all my data has simply been deleted. I am very disappointed.
It is useless to evaluate the branch, you can only evaluate the quality of communication, I have tried all operators and the quality of communication is not satisfactory for all
It was necessary to arrange a Kazakh room for convenience, of course there were a lot of people, they waited, but the service was instant, the managers were so attentive and friendly that you forget about everything) they issued virtual SIM cards, they installed everything themselves, it was very pleasant!!!
The service is good
But the service is very, even too slow
For a minor issue, you have to wait 1.5 hours
The management does not take into account the huge flow of customers!
Beeline is everywhere Beeline. The SIM card does not work, there is no connection, the tech support chat does not work. Nothing can be found out and nothing can be fixed. Both in Kazakhstan and in Russia, the quality of this operator is disgusting. On paper, all services are present, including 5G, in fact, neither communication nor SMS work, and in roaming the SIM card does not work at all.
I have been using Beeline for a long time, as a mobile operator and the Internet at home, all the time I realized one thing that they have money in the first place, to unwind you for money as much as possible
After all, there are a lot of curls from the attitude of employees, the first time I "ran into" a girl who was easier to say: we only had numbers from 7 thousand tenge, whereas I said that I needed a number for my father, a pensioner, and only on the second visit I got an adequate specialist.
Hello, I have been using one beeline number for 19 years now, of which 2 have been using Mobile since 2007. Beeline Kazakhstan.One number is 19 years old thanks to Beeline for the connection,
Excellent service from the operator, polite staff inside, helped me figure out and solve all my communication issues, prices for gadgets are not the most delicious
it became unrealistically expensive, and they made it so that it would be convenient for them and not for the people, the tariffs are very expensive and completely inconvenient, they removed the "GB exchange" function, and so the connection is normal
I came to connect the children's watch to the "Everything is under control 365" tariff, but the manager said that Beeline no longer provides these services and that I should contact another operator!!!This tariff plan is available on the website and works successfully!!!Apparently the manager was in a hurry to get home and didn't want to get involved!!!!Terrible!!!!Today they will go again!!!!!
Add one more letter and you will get a word whose body part is there, but there is no word if you believe the children's song. Somewhere there is a shawarma, and somewhere there is a shawarma.
A high-quality office! Excellent service and what I like the longest is people who know how to conduct a dialogue and hear what I need from them)
Thank you and have a good productive time!