I moved to a new house, came here, the Internet does not catch well at home, they sold their router, they said "the Internet and TV will always fly"; at home they connected for 4 hours with IT specialists, there is no speed, does not catch the Internet, they paid almost 27,000: in the morning they carried to hand over the router, - there is no Internet; they answered us - they said /as soon as we sell this router, we will refund the money!!!!
Have you heard that?
Purchased by check, refund due to no fault of yours within half a day; do not refund money; I will not advise anyone to contact Beeline; deception!!!!!!!! And dishonest sellers!!!! And there is no 5G yet
Constant lags, freezes, sites sometimes open, sometimes not. At a random moment, the connection is completely cut off and it is unclear how long to wait for it. Oh yes, it's not 5 yet.
Very unprofessional staff.
I came with two problems, firstly, I couldn't make calls (although I paid the subscription fee) => the problem was solved, but why couldn't it be solved remotely?
secondly, my internet was not working, they solved the problem, and when I asked the employee how it was fixed, he said that I had reset the settings from the system.
But when I returned home two hours later, I received a message that my subscription fee had been charged, even though only one week had passed since the last payment.
when I called the call center to complain, they offered to refund part of the payment, which was very unprofessional behavior.
And you know what, my internet stopped working the next day
I have been a dual sim customer for over 5 years, I don't like it when people lie and steal.
I will never recommend Beline to anyone.