The convenient location of the center, but in terms of service it is very mediocre, you have to wait in line for a very long time, and there are often a lot of people.
The fastest 4G Internet, the fastest and highest quality service. Good office, convenient application, high-quality communication. I use beeline myself, and I am very happy.
They helped me a lot with solving my question. The trainee manager did everything professionally, was friendly and helpful. The office is small, only 2 managers are accepted, but when a queue forms, more specialists come out to help.
The usual place, the service guys are moderately lazy. But what you need will always help. Of course, the operator tries his best, but I would like to have a better attitude towards customers
Sadly, it is not possible to arrange a room that you wanted (or rather simple rooms) their base has not been working for 3-4 days, you can only choose vip rooms that start from 15 thousand (
A good salon, it was necessary to issue a SIM card. A live queue. Very polite service, they offered a good rate, but I didn't really resist. I paid with a card
The queue moved slowly
There is no terminal for coupons. The queue is alive, they come, occupy, leave without warning, so you lose your turn! As a result, you wait more than an hour! The room is very stuffy!
Only 2 operators are working. Thank them for sitting and trying to serve faster!
The Internet was turned off for more than a day and a half. After turning on the Internet, the router setup specialists do not call back. They say that the call was in fact no calls were received. The problem is unresolved for 2-3 hours, the staff does not react in any way. Recalculation was not provided.
The service, as well as the communication itself, is not about anything. After asking a specialist for something, he will definitely ask another specialist like himself and so you will walk to the most important thing
Unskilled or newly started employees are working, serving people for half an hour or more, talking about how best to get to the subway or the city center while queues of 6+ people are gathering.
There is no separate queue for the purchase of goods and service using SIM cards.
Update (important!): Denial of service!
Nargiza Rakhmendzhanova introduced herself as a senior manager... referring verbally to the fact that my passport does not meet the internal requirements of the company, I refused to sell the modem... When asked to confirm her actions in writing, she refused to provide anything, even in free form. When asked to provide an item of the internal rules of the companies, according to which it is possible not to sell goods to citizens of the Russian Federation with a foreign passport issued for more than 10 years, I refused to provide documents and company rules, according to which I was not served.
Whether it is the policy of a company violating the basic requirements of the Republic of Kazakhstan or an employee exceeding his authority is an open question.
The sediment remained.
(PS. I am not a scandalous type, I do not yell or wave cameras, threatening to sue everyone, calmly asked her to justify her actions and was surprised by this... work.)
This organization is scammers. They charge calls within the city to city /state numbers as long-distance, contact the police, write statements, choose other telecom operators, do not waste your time and money on obianschikov.
A fairly good branch, convenient places for processing documents with operators, there is a cash terminal and a 24-hour ticket office (it seems) everything was done quickly.
There is no electronic queue. Because of this, people in the queue will quarrel. As it is, managers work quickly. There was a sim card vending machine. I still haven't figured out how to work with him. I had to stand in line for the manager.