I like the fact that the locker rooms are spacious and the steam rooms are very cozy. I was lucky to have a masseuse: Madina - I highly recommend it! The girl does her best. I took off the star for the restaurant: the food is delicious, the cocktails are disgusting, and it's a very inconvenient calculation - if even the order exceeds the deposit, you have to run from the 3rd floor down to the cashier and top up. The order will not be delivered without replenishment. And there is no way to pay for an order in the restaurant itself: only through the cash desk at the reception.
The renovation is good,pools with different temperatures!!I didn't like the food-they took the pickle, all the cucumbers spread out and the potatoes weren't fresh in the pickle either!
The tea is excellent, the salad is fresh! Thanks
Very expensive food!!!
Everything is great at the reception. There is no rudeness!!!!
A great place, some of the reviews were alarming, but in the end everything was fine. We spent 3 days, good standard breakfasts, clean rooms. We will definitely come back again.
All heated pools worked, the water is very warm, saunas, baths, everything works.
Delicious restaurant, good atmosphere.
A very convenient and cool electronic wallet-bracelet system.
Of the cons: the maids forgot to put water in the room at first night, the administrator sometimes has to wait, there is not enough of some kind of map / guide / pointers in the hotel, sometimes you have to guess what and where yourself.
Thank you so much, we will be back with pleasure!
Great place! I highly recommend it. I liked it! You pay for the entrance fees and you can spend time in the complex from the very opening to the closing. I really liked the steam rooms, the pool is not small in size with good depth, there are 2 Jacuzzis, one with boiling water for kids is not deep, and the second is larger but with cooler water. The cafe-bar is of course overpriced. But I would like to separately note that Spa procedures were purchased for a massage for a spouse, he liked it, but I took a Coffee peeling for myself, I am delighted with the service. They provide disposable underwear, explain what, where, why, and why. You will be washed and scrubbed with a scrub and it's all with massage movements, you will be washed naked not only with shampoo but also with a hair mask, I will wash your face with a gentle foam, too, with light massage movements. In general, we were delighted with this place. I recommend it to everyone.
It is impossible, you need to introduce rules so that all girls put their hair in a ponytail or a bun. You swim in the pool and all your hair sticks to you. The saunas are good, but it's disgusting to go into the pool. I was in the pool before that, I won't write the name, because there the guard comes up to all the girls and asks them to collect their hair, or leave the pool with their hair down and it was nice to swim.
Young people walk a lot. The food is the same as the restaurant price. It turns out that the service is not good, nor is it good for cleanliness. "I don't know," he said.
I didn't understand why the price of the items skyrocketed so much. At market prices, koysada wins...
We have been to this place twice already) took rooms at their hotel. The rooms are nice, clean, and cozy. The pool is warm and excellent. Not far from the city and the prices are pretty good. There are 4 baths and 2 jacuzzis. Everything is very good, the kitchen is delicious) I recommend it)
In general, there are two pools, the prices are reasonable, but the place has been in need of repair for a long time, the sun beds are updated, and the menu is sticky and dirty. The mattresses are dirty. But the kitchen is delicious, the waiters are great, they periodically came up and cleaned the dirty dishes and wondered if anything else was needed!
Из хорошего, вкусная кухня и напитки, отличный бассейн, гидромассажные ванны. Кровать в люкс номере очень удобная, приятный интерьер. Хорошие бани.
Из минусов, когда мы заселились один из бассейнов(самый большой) не был наполнен.
В люкс номере, в трубе с холодной водой в душе, была микро трещина и из неё била струйка ледяной воды. Интернет кабель идущий к телевизору надо бы пережать, постоянно отходил от порта. Но в целом отдых понравился.
We had a rest with accommodation on the weekend. I don't want to go back.
Positive: The staff, standard and suite rooms are quite spacious.
Cons: very old and leaky bed linen. There are traces of bloodstains on the sofa in the suite. Inedible sausage for breakfast, 3in1 coffee, besides from cheap Jockey brands (((
We came in just for a few hours with the children. We were only in the children's pool and in the evening the children had diarrhea, vomiting and fever. Because the doctor myself understood what was the matter from the moment I started treating, although I had to go to the infectious diseases clinic and contact the SES with the conclusion of the doctors. I was blunted. We had an intestinal infection. Therefore, I do not advise anyone to come here. I live nearby and when I see that someone goes swimming with a child here, I dissuade them
Относительно чисто.
Бани прекрасные.
Обслуживающий персонал неторопливый.
Большой бассейн не очень чистый.
По меню заказали цыпленка табака принесли половину, не целого. В меню не написано, что половина. Были неприятно удивлены(( казан кебаб один лук мяса мало совсем, не вкусно.
Хачапури по Аджарски вкусные, гамбургеры вкусные.
На втором этаже столы были грязные.
На ресепшн девушка вежливая.
We were at this place in the middle of the week.The staff is rude, there are few waiters. The pools are dirty and cold, the baths did not work on the day we were there (and it was not written in advance that the baths would not work). The prices on the menu are too high. We did not try the kitchen, as we were there for only half an hour and decided to leave this place, it was not very comfortable to be there with a small child.
Очень приятное место! Номер чистый и большой. Бассейны тёплые, сауны отличные. Все очень чисто. Территория красивая.
Единственный но большой минус это ресторан на территории. Заказали 2 порции лапши удон с говядиной и пиццу ребёнку. Пиццу принесли примерно через 30 минут, она была вкусной. А вот лапшу принесли через час и десять минут после заказа. И она была холодной и безумно острой. В итоге толком не поели, т.к. ждать что-то ещё уже не было сил. И ведь это единственный ресторан на территории, выбора нет. Было занято всего пара столиков, кстати.
A good place to stay, nice rooms and delicious food.
We ate at a local restaurant and had a good buffet breakfast.
The room was a suite and everything was cool
It sucks!! They open at 11 a.m. when the day is already in full swing. You stand in line for half an hour. The cashier blatantly LIES that there are no lockers. It turns out there is, but not enough. And the cashier determines by eye who should be given lockers and who should not. You deposit money for the kitchen. If at least 500 tenge is not enough for the deposit, you are sent back to the cashier to pay extra.
Приходили в бассейн. Сначала все было не плохо, еда достаточно вкусная, напитки холодные. Бассейны не большие, но для города приличные. Единственный минус, это, как я поняла, доступ к музыке имеют сторонние сторудники, которые не должны ей заниматься. Ближе к 18:00 из колонок понеслось современное музло, где среди мата не возможно разобрать слов. И все бы ничего, но в это время на площадке были дети. Не очень приятно.
Everything became very bad, this place used to be a place of relaxation, now it's just a swamp. You can't swim properly, the water is dirty, everyone just jumps into the pool on your head.And from the hot pools they made a "paddling pool" for children.
See original · Русский
1
Асель Орумбаева
Level 4 Local Expert
August 11, 2024
I have been going to Beis for 14 years. I really like it. Of course, we would like to update the locker room and the whole payment system "through the bracelet".
This year I was especially pleased with the kitchen. It was very tasty. I especially recommend the stewed beef rib, just unrealistically tender meat. Please do not change the cook. The pool was clean. The service is fast and good.
A lot of people. There is one locker for two guests. The menu is expensive. There is always a queue at the reception. The staff and administrators are good.
Мой самый любимый бассейн в Алматы. Классная баня, сауна, хамам. Вполне стоит своих денег. Еда норм. Чистый туалет, удобные душевые. Парковка. Много лежаков с мягкими матрасами.
Very expensive cuisine and drinks. Otherwise, everything is fine. Hot tub buttons should be made, otherwise there are empty places where the button does not work. As it is, everything is fine, the staff is polite. I recommend
I've been coming here for a long time. I used to like everything. But recently the service has deteriorated. The Jacuzzi has been broken for a long time, and no one is fixing it.
The bar poured the beer and refused to change it.
I give 4 stars in the hope that the management will listen and fix the situation.
I was here for the New Year holidays, at first everything was fine, but after lunch, there were so many people that it was impossible to get into the same sauna. It is a pity, of course, that in the pursuit of profit there is no limit on the number of people. In general, the place is quite good
Disgusting service. No one from the administration can contact to resolve the issue. They can't introduce themselves on the phone number. Administration, can you contact us to resolve the issue?
You have incompetent employees in charge of the "call center".
For old times' sake, we stopped here. Previously, the price was a change of clothes, food until you drop, at least pour tea, now there is a horse price tag for food. Overall, it is clean and tidy. 4 stars for the pool, but it would be 3. Warm water, a manifest.
Хорошо и недорого отдохнули с дочками, цена в будни хорошая, людей не много, да ещё и в городе. Кухня средняя. Если честно хотелось после бани выпить чаю душистого и вкусного, но чай у них совсем не вкусный, я такого невкусного ещё нигде не пила. А так в целом всё хорошо, сервис хороший.
Чисто, уютно. Народу не много. Система оплаты на браслет, т.е вы перед входом ложите деньги и оплачиваете браслетом. Цены блюд и бар выше средних, выбор не большой. Персонала так какого нет только на баре, но это и хорошо. Халат тапочки можно взять на прокат. Вода в бассейне очень теплая, бассейн глубокий, есть джакузи. Парные хамам, русская, солевая.
1
Айжана А.
Level 6 Local Expert
February 11
The pool is barely warm outside. In winter, after 5 minutes in it, you're already freezing. The baths and saunas are small, so many people can not serve. The recreation area - restaurant looks like a hookah bar from the noughties. It's very dark and uncomfortable.
A terrible place, immoral behavior of adults in pools, you wait for orders for 2 hours, everything is through replenishing the bracelet, the water in the showers is barely running at all...I don't recommend it myself, and I don't set foot with the children anymore
Крутая атмосфера, уютные номера... бассейн и джакузи очень приятные. Особенной фишкой считаю бани... особенно русская солевая и новая на можжевельнике. Цены за такой отдых очень приятные.
Алексей Ковалев
Level 4 Local Expert
August 4, 2024
A great place to relax with a group of friends. There are swimming pools, Jacuzzis, baths, as well as spa treatments. A good service person who will tell you everything.
1 star only for the pool, it's good, but everything else is just terrible, firstly it was expensive, secondly they use very cheap products, the food literally stinks, the bar is too expensive, the quality does not match the price.
There are no words, only emotions, I want to come back so much, but let's wait a little, the summer season will end soon and prices will become pleasant
все понравилось, единственное что не очень так это расположение душевых и раздевалки, раньше выдавали халаты и было удобно ходить по коридорам чтобы попасть в раздевалку, а сейчас не выдают имходить с полотенцем на торсе не особо удобно
Потрясающее место для отдыха! После Ремонта ещё лучше стали и сауны и раздевалки, но с душевыми беда, настроить тёплую воду огромная проблема, то ледяная начинает бежать, то кипяток
The spa is just great. I enjoyed it . The kitchen is very weak, as there is not much choice in the pub. It's better to come full until the menu is expanded.
everything is very expensive, but it's worth it. if you want to take a break from the heat, then you are definitely here. the place is expensive but very good