Although I sent videos and photos of the entire house and all the items to be moved, and then when they arrived, when they loaded half of my belongings into the vehicle, they called me and asked for 5,000₺ more money on top of the agreed figure, saying that your belongings are too much, we can't do this job, I need to give more money to the guys I sent to you. Although I wanted to give money other than the amount we agreed there, I agreed to give 2,000₺ so that the carriers' rights would not exceed. Then they continued to move the things. When the things started to move to the other apartment I will move to, something toppled over on my refrigerator, which I bought 5 months ago for zero 80,000₺, in the car. The upper lid and the lower lid were broken, and the shelves inside were broken. Then when we contacted the business, the friends there said let them intervene and try to do it, so I didn't allow such a thing because my refrigerator was 5 months old. Then call the service, they said that our transportation process will be covered by the insured us. When they finish their work, I will send you $16,000 of the agreed fee for $26,000, and I will send the rest to you according to the invoice that comes out when the service arrives tomorrow. i said if it is more than 10 thousand, you will send it to me. They demanded 20000₺ for me to pay the begging mentheir wages. Then I sent 19,000₺. When the service arrived today, he demanded 11,000₺ from me as a repair and cover change fee. When I reached the company official, I asked the service yesterday, it costs $ 7,000, they said I won't pay you the difference of this fee, $ 4,000. We have not made money from you anyway, such things can happen, some of you, some of us, let it go, I replied that I will not pay this money to you. Although I persistently asked before the agreement whether these transportation transactions are insured or if damage to something will be covered at the discretion, they said yes, the whole process is covered if damage is caused to insured products. I have experienced such a situation. I was not satisfied with any point of the process. They made me very uncomfortable with their attitude as if they were doing charity work. All my products in my freezer have broken down and my 5-month-old refrigerator has become garbage.