It's a very nice place, there's a general store, everything you want is clean inside, and all the employees and the Kazakh people and the police treat you well
In principle, it is normal for our layman.It will certainly be difficult for an intourist.Since there are no identification marks.Indicating where, what, and how.
Even I, a local, managed to find a toilet with difficulty (thanks to my knowledge of the Kazakh language).
The service is very bad, it is impossible to contact the vatsap number indicated at the checkout, it does not respond.
The buses are very old dirty inside,the beds are dirty disgusting, the drivers are rude.#748there is nothing to say to the bus.Until we arrived in Astana, we were covered with rags,no safety rules were observed, speeding and ignoring the rules of the road.If you want to live, never use the services of this bus station.