The quality of service is terrible, there is no help and competent service, answers to questions are received with "ticks", and very long queues...They deserve their one-star rating fairly
A terrible bank. Everything is in a sleepy state. On October 18, I applied to the bank on Molodezhnaya street with a request to get a bank card not for Kirov, but for them I live nearby and leave on 24 for an operation . I was told that the card would be good. Wait for the call. I arrived on October 31 and went to the bank. They told me we don't have your card. We called Ekaterina's specialist for 15 minutes (I don't know her last name). They said wait for them to send it. Today, on November 4, I went to the bank and they said your card was missing. There are a lot of you, as many as 500 people can not cope. I'm going to get a card for Kirov. It was impossible to say right away that it would take so much time and the result would be zero
It's the most beautiful place, not a Bank, but just a masterpiece, I want to go there every day, the staff there is just on top, the best specialists in the world work there, I get a score of 10))))
It's a terrible place! I've never waited so long! Two hours to wait, two queues to stand for 5 minutes of business!! Pick up the card (only pick up!) it was possible only on the fourth attempt: there is always a huge queue, because the system is hanging! It is necessary to solve this problem somehow!!