The info kiosk in which it is assumed that it is possible to put money on a card or pay for any services does not work ALMOST ANY time. The board of the kiosk says "the service is temporarily unavailable" The management of this bank, please pay attention to this. It is at the address in the city of Novopolotsk, on Molodezhnaya Street, 166. Is it really impossible to adjust the operation of this device?!?
A great bank in a great location.A very cozy and spacious department, all operations are always carried out quickly and efficiently!!The girls there are great, they do their job with dignity and like real pros!!!But the eternal problem with the info kiosk that is always not working, why does the management act?why should I stand in the middle and waste my time, make an infokiosk!!!!!
I've never seen all the cash registers working. They all work very slowly. Because of this, there are always queues at the department. Employees finish work before the end of their working hours.
3 stars for good staff. I came across this bank only for currency exchange. The purchase rate is always lower than all other banks in the city. Therefore 3.
My bank!!!, at the level,, but slows down, during salaries, a bonus for everyone!!!review the operation of ATMs, which also slow down, and especially information kiosks
The staff is polite, they know banking operations. but! Of the three cash registers, one works, periodically two, but when two work, one accepts anyway. Yes, there are not many people, but sometimes operations take a long time and the queue waits for 20-30 minutes. Today, my record for waiting is 45 minutes.
One of the best banks. I can say about the department, the staff is attentive and polite.
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Александра
Level 6 Local Expert
June 22, 2023
The service is very long, you can spend a lifetime and more than one.not all cash registers work.there will be a lot of cards offered by the bank at the cash desk, this is another 15 minutes plus. in short, if you plan to go to the bank, postpone all your business for tomorrow.
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Татьяна М
Level 4 Local Expert
June 9, 2024
There is always one cash register and the queue of two people lasts up to 20 minutes. They are very reluctant to work with the population.
only one of the 2 windows is always open. for example, the last time I had to pay just one receipt. I stood under the window for almost 40 minutes. the only girl who stood in front of me was mine and was already being serviced at the time of my arrival (she was reissuing the card). in my opinion, such long-term services are simply inappropriate for such a small bank branch. for the sake of the 2 minutes that my payment took, standing in line for more than half an hour is extremely illogical