There is always a queue. There is one cash register out of three. Currency is a priority. To pay the loan(3 minutes)I stood for 1.5 hours. It's just awful. As long as I walk, this situation is constantly happening. People cannot get a job at a bank, there are no places for such vacancies. And when you come, there's no one to work for.
One star for the appearance of the bank and the loyalty program in the app. That's all. I came to withdraw money from my account using my passport, I didn't have my card with me, most likely I lost it. And what will I find out? That the most beautiful bank now charges a commission for this operation. That's why I have to pay the bank to withdraw my own money from my own account? If the same situation happens again in Minsk, then I'm sorry, your bank will not be worth one star. It's not about the amount of the commission, but the fact of the commission for a standard operation. The second is the actions taken when contacting the employees themselves. I explained the situation, what I needed, and the employee began to double-check and correct my questionnaire without notifying me. This has nothing to do with the question I came with at all. I'm wasting my time, at least clarify whether it's mandatory or not! I refused to take pictures with the commission, I will deal with it further in Minsk. I do not recommend the bank.