Two cash desks were stuck for 30-40 minutes, they are consulting on how to download Internet banking, turn on Wi-Fi and the like, pay for services and top up the account, and could not in 40 minutes. I left without making a single payment. Moreover, 2 cash registers did the same thing... Where is the consultant for this service and information?! Other banks have consultants who tell you how to pay and how to download, but this bank is like in the old days. The queue is alive... Three ottomans. In 40 minutes, there were two at the checkout and two in line, and later three more people came. A total of 5 people who want to make payments are waiting for those who download online banking to their phone (
Last week, an invoice was issued in Belagroprombank Gomel at the address July 11, 5 and it's just a kick-ass. We were issued as a loan for domestic goods, not only that we were not given any documents, they did not even consider it necessary to tell us about the terms of this loan. When asked about the contract, the answer simply killed "do you need it?" The girl promised as soon as they approve, she will immediately prepare documents for the transfer of money, and not by ear and not by spirit, the contractor is waiting for money, and they are still not there, despite the fact that the loan was approved literally in a couple of hours. We kindly ask the management of the bank to have conversations with your employees, how many loans have not been issued, but this has not been seen anywhere.