The specialists work terribly. There is only one cash register and it works very slowly. A specialist who does not deal with cash transactions (cards, loans) walks around the bank back and forth. And this is at the beginning of the working day when there are a lot of visitors at the bank. If you have a lot of things to do in the morning, then set the work time from 12 so that you have time to solve all your work issues. People plan their time based on your work schedule. It has always been serviced by other banks and it is clear that the level here does not even reach 2 stars.
March 21, 2023: A lot of problems happened. Everything has been decided, but I will not take another card here.
Aug 13, 2024: I have not been able to untie the card for 3 days. Eternal expectations are already in the order of things, but dropping the next number is already above all norms.
I'm not going to talk about technical problems. Everyone knows everything about this bank perfectly well.
The waiting time is just killing! It seems that this bank is only for pensioners, idlers and the unemployed. Of the 10 cabins (seats), only 3-4 are served. After taking the ticket (especially for cash transactions), you need to wait at least 30-40 minutes. And technical breaks are generally super idiotic!
Good service will listen, understand and enter into your position, explain in detail all the nuances of this issue, advise you how to act thanks to such understanding people, they are healthy
The quality of service is average in the city, I try not to visit this bank because there are always long queues and a lot of people.But I remember there were oaks on the site of the bank, there was a beautiful grove!!!!The trees were drunk, this bank was built, then apparently the oak tree that grew right on the ring probably also interfered, and by the way, he was about the same age as the city itself!!!He was about 400 years old!!!This oak tree survived the war with Napoleon, the First, the Second World War, but it did not survive this bank, simply because it grew up "in the wrong place."
The slowest bank in Belarus , three people sit in bank a for 40 minutes , one cash register is constantly working , you can immediately see that fewer people are working slowly .
I do not know how it is in other departments of the BAPB, but there are always some situations in this particular one. The ticket offices work very slowly, even if there are two or three people in the queue, you will not spend less than 40 minutes there.
Spacious, although it happens that there are a lot of people, but one or two cabins work. I put 5 only because I am served in this bank. It is also convenient that a vending machine was moved to the street, where you can throw money on the card.
Terrible service, slow.No matter what day you go in, there is always one cash register .I do not advise if you are in a hurry, or you do not have time to waste
I visited this bank today. I waited in line for forty-five minutes, as a result, I came out in upset feelings, all on nerves. I had the number 116, 122, 118 were called in front of me., I do not know the order of this order, but the main thing is that I had to change the currency in dollars, but it was not available. She left with nothing, asked me to check the dollar bill I had. They said that you need to pay 50 kopecks for this operation, as a result, I paid 1 rub. I think that something needs to be changed in the work of the bank, because spending so much time in line and leaving with nothing is fundamentally wrong
If you open an account, be sure to ask how much it costs to close. If the conditions or the tariff change, ask everything thoroughly!!! Otherwise, the opening is free, and the closing is paid. I do not recommend contacting this bank at all. I advise you to find an alternative in the private sector.
An electronic queue, and the speed is as if there are no cashiers from the word at all. So slow, so tedious. And she turned to the mortgage department, it felt like she got into her safe and took the money.