It's a terrible bank, I don't recommend dealing with it at all. Since they deceive people in order not to give money that is not intended for the bank, employees are ready to think of a bunch of ways. So that you don 't get your blood money for as long as possible . They haven't raised a scandal yet. It was only then that they began to move , but for a week they fumbled with their tricks .
The disgusting operation of the ATM in Baranovichi on the Alekseevsky market: 02/20/2024 - temporarily does not serve; 02/22/2024 - temporarily does not serve; today, 02/28/2024, the same inscription - temporarily does not serve. My mother is 85 years old, walks with a cane, is visually impaired of the second group, cannot receive a pension from 02/19/2024. It is problematic for her to go to the central office on her own, because it is far enough to go from bus number eight. I would like you to pay attention to this fact, or remove the ATM if you do not plan to operate it. Then the person will understand that you just need to change the bank.
To exchange currency, sit in line, it's good if 1
5h. You sit, wait, 3 windows work, then abruptly one. It's just awful, disgusting! If you need to exchange currency, then not in this bank.
On March 10, I decided to withdraw money from my currency card. They did not give it, I had to write an application for the order of funds. On March 17, on the appointed day, he did not take it off again. after standing in line for about an hour. On March 18, it was possible to withdraw only 1 thousand. For the second thousand, you need to come in April, write an application again and then come again and withdraw no more than one thousand.
This is my money. They are not in the contribution. I have my own plans for them. They use my money without my consent, they don't pay me anything for it, and they find reasons not to give it to me. I am extremely dissatisfied with this attitude towards the client.
I have been using this bank for a long time, about 6 years. I am always very satisfied with the service. Friendly and nice staff, always, even during breaks, will help and explain where to turn
Terrible service, huge queues, a lot of people leave unable to stand the queue. The staff is not prepared for work, they cannot advise on any issue, only two of the five ticket offices work. To receive a money transfer, you need to stand in line for two hours, then go to three windows in order to get your own. Not a pretty, terrible place.
A good bank. The service is the same. There is a small parking lot and the waiting time there is not critical. The staff is friendly and answers questions about the fact and specific questions of interest.
I went to the bank at 6 o'clock, sent the window to another window and then again at 6 o'clock, and this is just for the sake of because their infakiosk is in the mreo, took the money and did not pay for anything. The question is why to put such information kiosks and why does it treat people this way back and forth. I am not a client of the bank, but I will not recommend it to anyone, and even more so I will not set foot there. I've lost half an hour of my time!!! For all these operations of theirs, why put your own information kiosks, and I have to leave today and the money was told within 45 days is this normal??????????
The service is excellent
Attentive relationship with customers
The waiting time is minimal, I was lucky twice, I didn't wait
If something is needed, they will help
There are queues in the bank, the windows are almost always not all working, which is why a queue is formed. I also came across the fact that the representatives of the bank are not competent in paperwork, I had to redo it several times.
The service is at the highest level.There is no rudeness , no anger on the part of the staff .They will help in all matters and affairs.Always a smile on your face .Thank you girls.
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Знаток Город
Level 11 Local Expert
January 26, 2021
A disgusting bank , just like the guard . The bank closes at 18.00 I came at 17.00 while waiting for the queue it was 18.00 the guard shouts that the bank is closed all the way out, no one else will be served , all the windows closed and 4 people were kicked out who remained 4 KARL 4 PEOPLE , the bank closed in advance what not to serve until the last customer . Management inform your subordinates that they must close the door in advance and serve until the last customer. A disgusting bank , a disgusting place , like the staff who lets their money change without coupons , I will bypass your bank and advise others